We are seeking a Registered Massage Therapist (RMT) who shares our passion for excellence, and has a positive can-do attitude. The RMT will report to trove’s Location Manager, and will work closely with the practitioner team.
This position offers a significant opportunity to learn and grow, while collaborating with our growing team.
We’re looking for a candidate with a passion for excellence in client service, strong judgment, emotional intelligence, and a growth mindset. The ability to collaborate with stakeholders from diverse backgrounds is essential. You should have strong communication skills, an ability to make clients feel immediately at ease, and to deliver best-in-class massage treatments.
Our core values are the four pillars of our brand and our North Star at trove.
you belong
We believe healing isn’t about any one of us, it’s about all of us. We are committed to building a diverse community, and to ensuring that our spaces are infused with the safety and inclusion that allows for belonging - where everyone can show up fully as their most authentic selves and thrive. When people feel a true sense of belonging, it creates a ripple that extends far beyond the individual, contributing to the healing of our communities and the world.
with excellence
Our commitment to excellence shapes every detail of the trove team and guest experience. We are intentional in who we partner with, what we offer, and how we deliver care, ensuring a standard that delivers an unparalleled opportunity to quiet the noise of the outside world, heal deeply, and return to yourself.
in congruency
We operate in alignment with our values, our word, and our actions. What we offer at trove reflects how we live and lead. We prioritize honesty, integrity, and thoughtful decision making, ensuring that our brand is not only expressed but embodied. This alignment builds trust with ourselves, with each other, and with every guest we serve.
Responsibilities
- Providing high-level professional massage to clients, including (but not limited to) pre-natal, post-natal, swedish and deep tissue massage.
- Using spa booking system to confirm schedule, appointments, client preferences and notes, and to add relevant treatment notes after each service
- Ensuring massage rooms and common areas are kept neat, sanitized, and clutter-free at all times and all equipment is in safe and working order
- Actively promoting retail by first gaining a deep understanding of trove’s retail offering, and then recommending any products that could be beneficial or a value-add to the client
- Helping to educate and provide support to all staff members whenever the opportunity arises
- Taking a proactive approach to problem-solving and finding viable solutions to any issues that may arise
- Attending and contributing to all staff meetings
- Assisting with any other relevant spa duties as may arise
Skills + Experience
- 3+ years experience (in a luxury spa setting not required, but an asset)
- Must be a RMT with a valid RMT number
- Expertise in lymphatic massage is not required, but is an asset
- Experience in additional wellness / healing modalities also an asset
- Excellent reading, writing and oral proficiency in English
- Demonstrates superior attention to detail, problem-solving skills, and client service
Please Note
This is a contractor position.
This is an in-person role. Full time availability preferred, part time also will be considered.
All Candidates must be in possession of identification proving authorization to work in Canada. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Vulnerable sector check may be required
Job Types: Full-time, Part-time
Pay: $105.00-$150.00 per hour
Benefits:
- Company events
- Flexible schedule
- Store discount
Experience:
- massage therapy: 2 years (preferred)
Licence/Certification:
- Massage Therapist Certification (required)
Work Location: In person
