Transportation Operations Manager
De Jong Enterprises Inc. – Woodstock, Ontario
Lead Our Transportation Operation
De Jong Enterprises Inc. is a family-owned transportation company serving customers throughout Canada and the United States. For decades, we have built our reputation on safety, reliability, exceptional customer service, and strong relationships with our employees and customers.
We are seeking an experienced Transportation Operations Manager to join our Management Team.
This is a senior leadership position responsible for the safe, efficient, compliant, and profitable operation of our transportation fleet. The successful candidate will provide leadership to our dispatch team and drivers while overseeing transportation operations, fleet safety, regulatory compliance, and continuous operational improvement.
If you are an experienced transportation leader who enjoys developing people, improving performance, and building a culture of accountability, we would like to hear from you.
Your Responsibilities
As the Transportation Operations Manager, you will be responsible for:
Transportation Operations
- Leading the day-to-day transportation and dispatch operation.
- Ensuring freight moves safely, efficiently, and on schedule.
- Maximizing truck, trailer, and driver utilization.
- Reducing empty miles and improving operational efficiency.
- Coordinating equipment availability with Fleet Maintenance.
- Monitoring operational performance and implementing improvements.
- Managing transportation resources to achieve departmental goals.
Leadership
- Leading, coaching, and developing the dispatch team.
- Supervising and supporting company drivers.
- Building a positive culture of accountability, teamwork, and professionalism.
- Conducting one-on-one meetings and performance reviews.
- Recruiting, hiring, onboarding, and developing employees.
- Addressing performance concerns fairly and consistently.
Safety & Compliance
- Leading the company's fleet safety program.
- Promoting safe driving practices and professional driver behaviour.
- Ensuring compliance with Canadian and U.S. transportation regulations.
- Overseeing Hours of Service compliance.
- Maintaining driver qualification files and regulatory documentation.
- Investigating accidents and implementing corrective actions.
- Preparing for regulatory audits and maintaining the company's safety rating.
Continuous Improvement
- Identifying opportunities to improve operational efficiency.
- Standardizing transportation processes and best practices.
- Documenting procedures.
- Leading departmental improvements through the EOS operating system.
- Achieving departmental Rocks, Scorecard measurables, and annual objectives.
About You
You are an experienced transportation professional who enjoys leading people and improving operations.
You:
- Lead with integrity, professionalism, and accountability.
- Believe safety is the foundation of a successful transportation operation.
- Have a proven ability to motivate, coach, and develop employees.
- Are comfortable making decisions in a fast-paced environment.
- Communicate clearly and respectfully.
- Build trust through consistency and fairness.
- Use data and key performance indicators to drive improvement.
- Take ownership of problems and work toward practical solutions.
- Enjoy building efficient systems and helping others succeed.
- Thrive as part of a collaborative management team.
Qualifications
The ideal candidate will possess:
- Minimum five years of transportation operations or dispatch experience.
- Previous management or supervisory experience.
- Strong knowledge of LTL and truckload transportation.
- Experience managing professional drivers.
- Thorough understanding of Canadian and U.S. transportation regulations.
- Experience with fleet safety and regulatory compliance.
- Strong leadership, organizational, and decision-making skills.
- Excellent communication and interpersonal abilities.
- Proficiency with transportation management software, telematics, and Microsoft Office.
What Success Looks Like
Success in this role means:
- A safe and compliant transportation operation.
- A highly engaged dispatch team.
- Professional, well-supported drivers.
- Strong fleet utilization.
- Reduced empty miles.
- Excellent on-time service performance.
- Continuous operational improvement.
- Achievement of departmental goals and key performance indicators.
What We Offer
- Competitive compensation package.
- Performance bonus opportunity.
- Comprehensive employee benefits.
- Company-matched retirement savings program.
- Paid vacation.
- A stable, family-owned company with a long history of success.
- An opportunity to be part of a collaborative Management Team.
- The opportunity to influence the future direction of our transportation operation.
Why Join De Jong Enterprises?
At De Jong Enterprises, we believe our people are our greatest asset. We invest in our employees, encourage continuous improvement, and strive to create an environment built on respect, teamwork, and accountability.
This is an opportunity to join a company where your leadership will have a direct impact on our employees, our customers, and our long-term success.
If you are looking for more than just another transportation job—if you are looking for an opportunity to lead, improve, and make a meaningful difference—we encourage you to apply.
Apply Today
Please submit your resume along with a brief cover letter outlining your transportation management experience and why you believe you would be a strong fit for this position.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $95,000.00-$115,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care
Ability to commute/relocate:
- Woodstock, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Transportation Management or Dispatch: 5 years (preferred)
Work Location: In person
