Client Care Representative (Veterinary Receptionist)
Location: Kanata, ON
Pay: CA$19.00–$22.00/hour (based on experience)
Job Type: Full-time, Permanent
About Eagleson Veterinary Clinic
Eagleson Veterinary Clinic is a CVO- and AAHA-accredited small animal emergency clinic in Kanata. We’re a supportive, service-oriented team providing high-quality care with compassion. Our fully equipped facility offers digital and dental x-rays, an in-house lab, ultrasound services, and much more.
We’re looking for friendly, motivated Client Care Representatives to join our amazing team!
What You’ll Do
- Greet and assist clients in person, by phone, and by email
- Schedule appointments, manage records, and process payments
- Provide accurate information about our services and products
- Respond to client inquiries with empathy and professionalism
- Support veterinarians and technicians to ensure smooth clinic operations
- Maintain detailed and accurate client communication notes
What We’re Looking For
- Strong communication and multitasking skills
- Computer proficiency and attention to detail
- A positive, team-oriented attitude
- 1+ year of customer service experience (preferred)
- 1+ year of animal care or veterinary experience (preferred)
- Flexibility to work evenings, weekends, and holidays
Why You’ll Love Working With Us
- Competitive pay: starting at $19–$22/hour (based on experience)
- Annual increases & loyalty bonuses
- Health, dental, vision, and life insurance
- RRSP matching
- Veterinary pet discounts
- Uniform allowance
- Continuing education opportunities
- Paid sick days & birthday bonus
- On-site parking & flexible scheduling
- Supportive, fun, and collaborative team culture
Ready to Join Our Team?
If you’re passionate about people, pets, and providing exceptional service, we’d love to meet you!
Apply today and help us make every client and pet experience outstanding.
Job Types: Full-time, Permanent
Pay: From $19.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
Work Location: In person
