Job Overview
We are seeking a dedicated and compassionate Senior Support Worker to join our dynamic team. In this vital role, you will provide high-quality support and care to individuals with diverse needs, including those with disabilities. Your energetic approach will help foster independence, promote well-being, and ensure a safe, respectful environment. You will lead by example, guiding less experienced team members while building strong relationships with clients and their families. This position offers an exciting opportunity to make a meaningful difference every day through active caregiving and personalized support.
Key Responsibilities & Skills
- Monitor the adherence to all Quality Assurance Measure (QAM) requirements.
- Act as the primary conduit between the work location and Supervisor.
- Provide personalized support to individuals in alignment with the Agency's Vision, Mission, Guiding Principles and philosophical statements.
- Develop and implement Individual Support Plans as required.
- Serve as the primary contact and liaison for individuals on your assigned caseload, as directed.
- Foster open, effective communication and collaboration with individuals receiving services, colleagues, families, external partners, and supervisors.
- Promote independence by assisting individuals in developing natural supports and self-sufficiency.
- Ensure all supports comply with Agency Policies and Procedures, including the Occupational Health and Safety Act (Section 28) and the Medication Policy and Procedures Manual.
- Be available to report for duty during emergency situations, when possible.
Requirements and Qualifications
- Ontario Secondary School Diploma or equivalent and a minimum of 2 years' experience in the Human Services field OR Post Secondary School Diploma in a related field and a minimum of 1 year experience.
- Computer experience, specifically with Microsoft Office.
- Experience in a residential setting is considered a definite asset.
- Strong verbal and written communication skills.
- Up-to-date certificates in First Aid, C.P.R., Safe Management or C.P.I., and WHMIS.
- Valid Ontario Driver's License, Class G, with access to and use of a reliable vehicle and Third-Party Liability Insurance in the amount of two million dollars.
- Ability to meet the requirements contained within Article 12.06 of the Collective Agreement.
- Understanding of the Agency's Vision, Mission, Service, and Guiding Principles.
Duties and Core Competencies
- Building Relationships: Foster respectful, collaborative relationships with individuals, families and community partners.
- Advocacy: Promote rights, preferences, and inclusion; support access to resources.
- Championing Change and Innovation: Embrace new practices and contribute to service improvements.
- Problem Solving and Decision-Making: Assess situations, collaborate, and make timely, safety-focused decisions.
Pay: From $25.38 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Licence/Certification:
- Driving Licence (required)
Work Location: In person
