About Us
At Small Victory, our mission is simple: to be the best part of someone’s day. We focus on thoughtful hospitality, quality products, and creating meaningful guest experiences.
The Role
We’re looking for an Assistant Store Manager to support daily operations, team performance, and service standards. This is a hands-on leadership role focused on delivering a consistent guest experience while supporting and developing a strong team.
What You’ll Do
- Support and maintain a high standard of guest experience across all shifts
- Coach and develop Barista / Front of House staff and Shift Supervisors
- Assist with hiring, training, scheduling, and team development
- Monitor service flow, labour coverage, and step in during peak periods
- Ensure accuracy, speed of service, and smooth daily operations
- Maintain cleanliness, organization, and visual presentation standards
- Ensure food safety and health standards are consistently followed
What We’re Looking For
- Previous experience in hospitality, café, or retail (leadership experience preferred)
- Strong communication and team leadership skills
- Ability to stay organized and perform in a fast-paced environment
- High standard for customer service and attention to detail
- Flexible availability, including weekends
Why Join Us
- Be part of a supportive, team-driven environment
- Opportunity to grow into higher leadership roles
- Work with a brand focused on quality, consistency, and hospitality
Job Types: Full-time, Permanent
Pay: $21.00-$24.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Store discount
- Vision care
Ability to commute/relocate:
- Vancouver, BC V6Z 2Z4: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your work availability?
Experience:
- Retail, hospitality, or food service: 1 year (required)
Work Location: In person
