The Senior Process Analyst plays a critical role in defining and modelling future-state business processes that enable successful implementation of FNZ’s platform solutions for our clients. Operating as a subject matter expert in BPMN and end-to-end process modelling, the Senior PA translates approved requirements and solutions into accurate, scalable business process artefacts that support delivery, testing, business readiness, and operational adoption.
The Senior PA collaborates closely with Solution Consultants, Functional Leads, Product, QA, Business Readiness and client SMEs to ensure that business processes are complete, compliant, traceable, and aligned with the agreed proposition and future-state operating model. The role balances hands-on modelling expertise with leadership in methodology, deep industry knowledge, quality assurance, and capability development across the Process Analysis team.
Process Modelling & Analysis
Produce high-quality BPMN 2.0 future-state process models at the required descriptive and analytical levels, ensuring clarity, accuracy, and adherence to methodologies.
Incorporate approved requirements, Operating Model components, system interactions, configuration considerations, business rules, and regulatory obligations into process models.
Traceability, Documentation & Quality
Maintain end-to-end traceability between process activities and Jira stories, functional requirements, systems, integrations, regulatory controls, outputs, and procedures.
Stakeholder Collaboration & Client Engagement
Work with Product Owners, Project Managers and Business Readiness teams to coordinate modelling priorities, review cycles, and delivery milestones.
Methodology, Leadership & Continuous Improvement
Act as an SME in BPMN and modelling best practices, contributing to the evolution of modelling standards, templates, and methodologies.
Experience & Skills Required
Required Industry Knowledge
Familiarity with Canadian investment product types (RRSP, TFSA, RIF, LIF, etc.) and industry service providers (exchanges, depositories, custodians).
Required Knowledge & Skills
Excellent written, verbal, and presentation skills, with experience facilitating stakeholder workshops.
About FNZ Culture
Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.
That’s why we value the strength and diversity of thought in our global team.
The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.
Customer obsessed for the long-term
Think big and make an impact
Act now and own it all the way
Challenge, commit and win together
Read more about The FNZ Way and our values: www.fnz.com/culture
We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.
Commitment to Equal Opportunities
At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.
In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with the world’s leading financial institutions, with over US$2.4 trillion in assets on platform (AoP).
Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
