Insurance Policy Validation Analyst- (P&C) Insurance, French
Long Term Contract
Markham, ON- Hybrid
Mandatory Requirements
- Experience in Property & Casualty (P&C) Insurance
- Multilingual proficiency in English and French (spoken and written)
- Experience in policy administration| policy servicing| or insurance operations
- Ability to interpret insurance policies| endorsements| and policy documentation
- Proficiency in MS Excel and other productivity tools
- Good communication and stakeholder management skills
- Ability to work accurately in a process-driven environment
- Good to Have Knowledge of the Canadian P&C Insurance Market
- Experience with Guidewire PolicyCenter or similar Policy Administration Systems
- Exposure to insurance compliance and regulatory requirements
- Proficiency in Microsoft Office applications.
Key Responsibilities:
- Add| modify| delete| and validate policy data to facilitate successful conversion into the target policy administration platform.
- Compare source system records with target system data and perform required corrections.
- Validate policy information| endorsements| coverages| limits| deductibles| and other policy attributes.
- Investigate and resolve policy conversion exceptions and errors.
- Monitor policy conversion queues and take corrective action on errored-out policies.
- Support policy renewals by ensuring timely completion of conversion activities.
- Perform quality checks and validation activities in accordance with established QA frameworks.
- Ensure data accuracy| completeness| and compliance with client requirements.
- Document exceptions| risks| and issues identified during conversion activities.
- Participate in audits| performance reviews| and quality management programs.
- Maintain daily production and progress reports.
- Track and report agreed KPIs and SLA performance metrics.
- Collaborate with Aviva stakeholders on policy-related queries and escalations.
Essential Skills: Insurance - Property Casualty Insurance| Communication| Team Skill| Microsoft Excel
Pay: $35.00-$40.00 per hour
Work Location: Hybrid remote in Markham, ON
