Telemedicine Coordinator/ Assistant
Position Summary:
The successful candidates will have great interpersonal skills and good assessment skills and will work under the close supervision of the physician and who is the ‘eyes and ears’ of the doctor in the exam room.
Responsibilities:
- Manage patient scheduling, appointments, and follow-ups via telemedicine platforms.
- Assist in the coordination of virtual patient visits, ensuring a smooth and efficient process.
- Handle patient inquiries and provide excellent customer service via phone, email, and chat.
- Maintain accurate patient records and ensure compliance with HIPAA regulations.
- Coordinate with healthcare providers to ensure timely and effective patient care.
- Assist with administrative tasks, including billing, insurance verification, and data entry.
- Help in managing the daily operations of the telemedicine clinic, including tracking patient metrics and preparing reports.
- Previous experience as a medical office assistant or in a healthcare setting is an asset.
- Proficiency in using electronic health record (EHR) systems and telemedicine platforms.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work independently in a remote environment.
- Knowledge of medical terminology and billing procedures is a plus.
- Compassionate, patient-centered approach with a commitment to providing quality care
Pay: $18.50-$20.00 per hour
Benefits:
Schedule:
Work Location: In person
