Brandt is currently seeking a Quality Assurance Technician located in Saskatoon, SK.
The Quality Assurance Technician ensures Brandt products meet all internal and customer quality standards while supporting the development and implementation of inspection and quality procedures. This role creates quality plans, facilitates the NCR process, and trains staff on quality expectations and practices. The technician maintains quality metrics, conducts audits, and investigates warranty issues to support continuous improvement.
DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
- Create and Implement Product Quality Plans.
- Create Inspection & Test Plans, SOP’s, and other Quality Assurance documents as necessary.
- Train new and existing staff on Quality Expectations & Processes.
- Facilitate the NCR process, which includes efficiently resolving all NCR’s and ensuring effective corrective and preventative actions are implemented.
- Achievement of assigned Quality Goals.
- Work with other QA department staff and Brandt manufacturing locations.
- Audit processes/procedures to confirm conformance and present results.
- Maintain location specific Quality Metrics as identified by the QA manager.
- Present a monthly Quality Report for your corresponding manufacturing location.
- Investigate warranty claims and customer complaints as requested & communicate back to Operations.
- Identify warranty trends and implement preventative measures as requested.
- Perform tool and equipment calibrations as required.
- Utilize metrics to continuously improve enterprise performance.
- Assist in development of QA standards and procedures.
- Work with a focus on QA, not QC.
- Other duties as assigned.
QUALIFICATIONS/REQUIREMENTS:
- Impartial people skills with an open mind to drive/assist stakeholders into seeking quality.
- Positive attitude aimed to maintain a high customer satisfaction level (internal and external).
- Required familiarity with QA principles and concepts.
- Able to accurately interpret codes, standards, specifications, and drawings.
- Have an understanding of continuous improvement.
- Familiar with Microsoft Office.
- Superior Microsoft Excel knowledge and abilities.
- Ability to work quickly, accurately, and thoroughly on multiple initiatives.
- Organized, diligent, and detailed.
- Excellent interpersonal and communication skills are required.
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