SAUNA HOST | SAUNOA FLOATING SAUNA
Locations: Ottawa, ON
Employment Type: Full Time Year round in Ottawa (October Start)
Role Overview
Saunoa is seeking grounded, energetic Sauna Hosts to facilitate authentic Finnish floating sauna experiences along the waterfront in Ottawa. As a Host, you are the heartbeat of the space—welcoming guests, guiding them through hot-and-cold contrast therapy, maintaining space hygiene, and creating a supportive environment for community and wellness.
Key Responsibilities
- Guest Hospitality & Orientation: Greet guests warmly, deliver key safety orientations, share contrast therapy benefits, and host a calm, inclusive space.
- Sauna & Vibe Curation: Help create the vibe and enhance the experience, disperse essential oils, and engage with guests.
- Operations & Sanitation: Execute opening/closing checklists, manage towel rotations, squeegee surfaces, and perform routine spot cleaning to maintain immaculate standards.
- Cold Plunge & Facility Upkeep: Ensure safe access to the in river plunge pool casge & sauna temperatures, ensure safe tool handling, troubleshoot minor maintenance, and report issues promptly.
- Admin & Software: Manage guest check-ins, bookings, and team scheduling using internal tools
Requirements & Qualifications
- Hospitality Focus: Strong background in customer service, hospitality, or community facilitation with an empathetic demeanour.
- Physical Stamina: Comfortable standing up to 8 hours, lifting up to 20 lbs, and moving between extreme temperature variations (sauna heat and outdoor/cold plunge spaces).
- Availability: Flexible schedule with availability for early morning, evening, or weekend shifts.
- Certifications: CPR/AED with First Aid (can be completed during onboarding).
- Traits: Punctual, proactive, detail-oriented, and passionate about personal growth and contrast therapy.
Shift Times & Schedule
- Morning Shift: 6:30 AM – 2:30 PM (Monday – Sunday)
- Evening Shift: 2:15 PM – 10:15 PM (Monday – Sunday)
Compensation & Perks
- Pay Rate: Starting at $20.00/hour
- Perks: Standby access to free floating sauna sessions, discounts for friends/family, comprehensive training in contrast therapy, and team events.
How to Apply
Submit your resume following this link - Saunoa.ca/apply
Pay: $20.00-$25.00 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
