Job description
If caring pets and helping their parents is your passion, then we are looking for you in the Veterinary Assistant/Receptionist role to be the face and voice of our client and patient focused veterinary care team at Aurora North Pet Clinic. Excellent client service, front office, multi task skills are important along with presentable friendly personality, team spirit, commitment and positive attitude to learn and grow. Education & experience in veterinary assistance is required. New graduates are welcomed to apply.
Personal Suitability
- Client/patient focused with excellent communication & interpersonal skills
- Attention to detail; Organized/Multi-task ability; handle phone inquiries efficiently
- Positive attitude & self motivation; Initiative; Committed
- Team player; Flexibility
- Experience working with animals esp. in animal hospital, shelter
Job Functions
- Veterinary office management & client service; booking & scheduling appointment; giving quotes; maintain & optimize patient medical record files
- Greet clients and their pets warmly, ensuring a positive experience from check-in to check-out
- Counsel clients on preventative animal health care in person & over the phone
- Maintaining veterinary facility clean, tidy, odor free
- Handle, restrain and nursing animals undergoing treatment and surgery
- Assist during health exam, collect samples, take radiographs (X-rays), medical procedure & surgery preparation
- Administer treatments, feed/water patient as prescribed by RVT/Veterinarian
- Walking animals outdoor for daily routine
Work Conditions & Physical Capabilities
- Combination of sitting, standing, walking
- Working with animals; risk of bites, scratches & zoonotic diseases
- Restraining, Lifting/Carrying Animals
- Work under stressful situations
- Repetitive tasks
Pay: From $18.50 per hour
Application question(s):
- Veterinary Assistance Certification Required
Education:
- AEC / DEP or Skilled Trade Certificate (required)
Experience:
- Veterinary clinic: 1 year (required)
- Animal care: 1 year (required)
- Animal restraint: 1 year (required)
- Front desk: 1 year (required)
- Client services: 1 year (required)
Work Location: In person
