Workplace: 1050 De La Gauchetière St W, Montreal, QC H3B 4C9
Status: Full-time
Salary: $80 000 per year
Acquired by Tidan in 2018, this hotel is located in the heart of the metropolis of Montreal. The Marriott Château Champlain is a 1-minute walk from the metro, accessible through an underground passage adjacent to the Bell Centre and also via 1000 De La Gauchetière. This iconic Montreal hotel, with its 36 floors, 614 rooms, 13 suites, and 25 meeting rooms, was completely renovated in 2021 and can accommodate up to 1000 guests. If you are seeking a modern and stylish work environment, join the inspiring team of one of the largest downtown hotels in Montreal.
The Restaurant Manager is responsible for overseeing all operations of Lloyd Restaurant, the Bar, the M Club Lounge, and Room Service. The incumbent is committed to delivering an exceptional guest experience while ensuring team performance, service excellence, and operational profitability.
- Deliver an exceptional guest experience at all times.
- Ensure compliance with service standards and drive continuous improvement initiatives.
- Lead, motivate, and supervise front-of-house teams.
- Handle guest concerns and resolve complaints effectively.
- Prepare staff schedules and manage team productivity.
- Review and approve payroll while monitoring employee performance.
- Ensure the smooth execution of daily operations.
- Coordinate activities with other hotel departments to optimize service delivery.
- Manage inventory levels and oversee stock control procedures.
- Ensure compliance with hygiene, sanitation, health, and safety standards.
- Develop and implement promotional initiatives and business activation strategies.
- Participate in management meetings and support the operational execution of the hotel's strategic vision.
- Train, coach, and develop team members to enhance their skills and performance.
- Maintain operational standards and service excellence.
- Ensure the restaurant and related service areas are well maintained and properly presented.
- Perform any other related duties as assigned.
- Strong leadership and team management skills.
- Guest-focused mindset with a passion for service excellence.
- Excellent communication skills in both French and English.
- Strong organizational skills and attention to detail.
- Ability to perform effectively in a fast-paced environment.
- Knowledge of beverages, wines, and bar operations.
- Proficiency in computer systems (MICROS Simphony experience is considered an asset).
- 3 to 5 years of restaurant management experience.
- Experience in an upscale hotel environment is considered an asset.
- Excellent interpersonal and communication skills.
- Strong leadership and team-oriented approach.
- High level of professionalism, attention to detail, and organizational skills.
- Two (2) weeks of vacation.
- Health insurance coverage (after 3 months).
- Dental insurance coverage (after 12 months).
- Retirement savings plan (after 6 months).
- Complimentary meals.
- Dry-cleaning service included.
- Variable schedule based on a 40-hour work week.
Bilingualism (French and English), both spoken and written, is required for this position, as we serve an international clientele.
About Us:
Tidan is a hotel and real estate group in business for 52 years, with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club throughout North America. To learn more about Tidan, visit our website: https://www.tidan.com/fr/.
Why Join Our Team:
In addition to competitive salaries, we offer benefits such as group insurance, including life insurance, disability insurance, medical and dental insurance, as well as vision care. Our employees have 24/7 access to healthcare professionals through the Employee Assistance Program. You have access to personal days and holidays scheduled according to the department and hotel you work in. We also offer bonuses through our referral program and much more.
We believe in teamwork and are committed to building a highly performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges and support them in achieving their goals. Take the step and join the Tidan team among our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.
