Are you highly organized, client-focused, and passionate about supporting training excellence in wildfire and forest management? The Hinton Training Centre is looking for an Enrollments Coordinator to play a key role in coordinating course registrations, supporting training delivery, and ensuring clients receive timely, accurate, and professional service. This is an exciting opportunity to contribute to programs that support wildfire readiness, operational excellence, and emergency response across Alberta and beyond.
Reporting through the Hinton Training Centre, the Enrollments Coordinator serves as a primary point of contact for clients, partners, and stakeholders seeking training and facility information. This position coordinates registration requests, supports booking priorities, maintains client and course information, assists with registration policies and procedures, and helps ensure smooth front office, finance, facility, and training operations. The role is essential in supporting effective training delivery for Government of Alberta staff, wildfire and forest management partners, academic institutions, non-profit organizations, emergency response agencies, and other client groups.
Your key responsibilities include, but are not limited to:
- Coordinating training registration requests, enrollment enquiries, booking priorities, and course-related communications with internal and external clients.
- Responding to public, inter-agency, and inter-departmental requests for Hinton Training Centre site, program, and registration information.
- Developing communication schedules, key messages, and support materials to keep area contacts informed throughout the enrollment process.
- Maintaining accurate contact databases, registration records, booking information, and course documentation in alignment with information management requirements.
- Researching registration trends, training practices, and process improvements to support efficient and consistent enrollment procedures.
- Supporting the development, review, and implementation of standardized booking, registration, and client agreement processes.
- Identifying discrepancies, gaps, and opportunities for improvement between training priorities, policies, procedures, and operational needs.
- Administering registration software, supporting system improvements, assisting with business cases, and providing expertise on related departmental systems.
- Coordinating facility, instructor, equipment, accommodation, classroom, meal, and service requirements to support successful training delivery.
