Community Safety Officer (Day)
By-Law Enforcement - P1408
JOB SUMMARY:
This is a highly responsible position that reports to the Team Lead – By-Law Execution. The Community Safety Officer (CSO) plays a vital role in maintaining a safe and secure environment within the community. The CSO is responsible for promoting public safety through proactive patrolling, community engagement, enforcing the city’s By-Law and responding to incidents. This role acts as visible and approachable presence in the community, addressing safety concerns, responding to non-emergency incidents. This role involves building strong relationships with community members, education of the public and working closely with various agencies to maintain a safe and welcoming environment for all residents.
EDUCATION:
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High School graduate or equivalency.
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Must have 2-year post-secondary education with a diploma in policing and corrections, paralegal or other equivalent training.
EXPERIENCE:
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Minimum of one (1) years’ experience in regulatory or enforcement field.
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Must possess an above-average level of commitment, initiative, tact, and judgment.
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Must be a self-motivator and team player.
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Experience relative to municipal law enforcement including research, investigation and court proceedings.
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A willingness to upgrade skills when required.
LANGUAGE:
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The ability to communicate in the French language would be an asset but not a requirement. Preference will be given to the candidates who meet the INTERMEDIATE+ (2+)Level as per the Province of New Brunswick Linguistic Standards in both languages (oral English and French)
KNOWLEDGE, SKILLS AND ABILITIES:
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Possess a strong knowledge of municipal, provincial and federal regulations and procedures relating to by-law enforcement.
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Must have the ability to read, analyze, and interpret by-laws and provincial legislation.
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Must have the ability to write reports, business correspondence, and procedure manuals.
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Must have the ability to effectively present information, respond to questions from groups of managers, clients, customers, and the general public.
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Must have knowledge of methods, practices, procedures pertinent to municipal by-laws and various provincial statutes.
CONTACTS:
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Contact with city staff, general public, and regulatory agencies.
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Provides guidance/explanations to customers by phone, letter or in person, and answers inquiries regarding complaints and general by-law inquiries based on service delivery levels established by Council.
OTHER:
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Must possess a class 5 driver’s to be able to drive to conduct site inspection and attend court proceedings.
SUPERVISION:
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No direct supervisory responsibilities. The incumbent will be required to work in a team environment and provide reports to supervisors that will impact by-law enforcement scheduling and legal proceedings on behalf of the City of Moncton.
CONDITIONS OF WORK:
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The work requires frequent periods of very high levels of concentration. Works in a modern office environment and will require outside field work to conduct field inspections. Work schedule Monday-Friday.
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Flexibility and the ability to work under constant pressure are critical pre-requisites. Ability to exercise diplomacy during difficult situations is a must.
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Must possess a high level of maturity, tact and discretion to be able to deal effectively with court personnel, solicitors, and other enforcement agencies.
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Work in various weather conditions.
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Works in a highly confidential environment.
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All employees must comply with Council and Corporate adopted policies. (i.e. Attendance Management, Respectful Workplace and Health and Safety).
