About Us
Revolution Martial Arts is a growing martial arts and fitness community in Langley. We specialize in Jiu Jitsu, Kickboxing, MMA, Boxing and Wrestling and kids’ programs. Our mission is to create a welcoming and motivating environment for families and individuals of all ages to train, stay active, and grow in confidence.
Position Summary
We are seeking a friendly, reliable, and organized Front Desk Receptionist to join our team. This role is the first point of contact for our members and guests, and plays an important part in creating a positive experience at our gym.
Responsibilities
- Welcome members, parents, and prospective students with a friendly and professional attitude.
- Assist new members with registrations, memberships, scheduling, and general questions.
- Process membership payments accurately using the gym's payment systems.
- Maintain accurate member records and update customer information as required.
- Ensure the reception area, lobby, and gym facilities remain clean, organized, and presentable throughout the day.
- Complete daily opening and closing procedures.
- Assist with light administrative duties, including filing, scheduling, inventory management, and organizing digital and physical records.
- Capture photos and videos during classes and special events for use across social media platforms.
- Create engaging Instagram, Facebook, and TikTok stories and short-form videos that showcase the academy's culture and classes.
- Stay up to date with current social media trends and recommend creative content ideas to increase engagement and brand awareness.
- Support promotional campaigns, community events, and member appreciation initiatives.
- Work closely with instructors and management to ensure exceptional customer experiences.
- Perform additional front desk and operational duties as required.
Qualifications
- Previous experience in customer service, reception, retail, hospitality, or administration is preferred but not required.
- Excellent communication and interpersonal skills.
- Strong organizational skills with the ability to multitask.
- Comfortable using computers, point-of-sale systems, and Microsoft Office or Google Workspace.
- Experience with social media platforms such as Instagram, Facebook, and TikTok.
- Basic photo and video editing skills are considered an asset.
- Reliable, professional, and able to work independently.
- A positive attitude with a genuine passion for helping people.
- Interest in fitness or martial arts is an asset but not required.
What We Offer
- Supportive and positive team environment.
- Opportunities to develop marketing, customer service, and administrative skills.
- Hands-on experience creating digital content and building a community-focused brand.
- Free Membership at the Gym
- Flexible scheduling
Job Type: Part-time
Pay: $17.85-$20.00 per hour
Benefits:
- Casual dress
- Flexible schedule
Work Location: In person
