This is a 1-year maternity leave coverage contract.
Job Summary: Rodd Hotels & Resorts is seeking a highly organized and service-oriented Sales Coordinator to join our Sales team for one-year maternity leave contract.
This role is responsible for coordinating group bookings while providing administrative and operational support to the Sales Team. The successful candidate will serve as a key point of contact for clients and our properties, helping ensure group bookings are handled efficiently and professionally from initial inquiry through arrival.
KEY RESPONSIBILITIES AND DUTIES:
- Serve as a key point of contact for clients, responding to new group booking inquiries by phone and email and directing inquiries to the appropriate Sales Manager
- Coordinate all aspects of sport team bookings, Corporate and LCRs bookings including responding to availability requests, quoting rates, and booking groups in the CRM and property management systems
- Coordinate and enter room lists into the property management system
- Maintain clear and timely communication with clients, Sales Managers, and properties throughout the booking process
- Respond to space and availability inquiries in a timely manner when the Sales Manager is unavailable
- Enter and maintain accurate client and booking information in Salesforce and Maestro
- Gather and prepare data to support sales forecasting and reporting
- Prepare, update, and process agreements, contracts, proposals, and other sales documents
- Prepare and run reports as requested
- Provide administrative support to the Sales team, including scanning, printing, mailing, filing, and organizing documents
- Assist with the planning and coordination of Sales events
SKILLS, ABILITIES, AND QUALIFICATIONS:
- Post-secondary education in Business, Hospitality, or a related field is considered an asset; an equivalent combination of education and experience will also be considered
- Minimum of two years of experience in the hotel or hospitality industry
- Previous reservations and/or sales experience are considered an asset
- Experience with Salesforce and Maestro is considered an asset
- Strong organizational skills with ability to prioritize tasks, projects, and deadlines
- Strong understanding of hotel operations, customer service skills, and the ability to communicate professionally with clients and internal teams
- Proficiency in Microsoft Office, including Word, Excel, SharePoint, and Outlook
This is a 1-year maternity leave coverage contract.
BENEFITS:
- Rodd Employee Discounts: 50% off when dining at Rodd Restaurants and staff room rate when staying at any Rodd property
- Opportunity to participate in our Group Benefit Plan
Pay: $40,000.00-$44,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
Ability to commute/relocate:
- Charlottetown, PE C1A 1M9: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 1 year (preferred)
Work Location: In person
