Office Scheduler / Security Operations Coordinator
Company: Secure Force Security Inc.
Job Type: Permanent, Full-Time / Long-Term Position
Work Location: In Office
Student Applicants: Students with long-term availability are encouraged to apply
Secure Force Security Inc. is looking for a reliable, organized, and professional Office Scheduler / Security Operations Coordinator to join our growing security operations team.
This is an office-based position responsible for supporting daily security operations, including scheduling guards, dispatching staff, handling incoming calls, coordinating shift coverage, and assisting with recruitment and hiring.
We are looking for someone who wants a long-term position and is comfortable working in a fast-paced environment where schedules and staffing requirements can change quickly.
Key Responsibilities
- Prepare and manage daily and weekly security guard schedules
- Assign guards to different client locations and shifts
- Handle last-minute book-offs and arrange replacement guards
- Communicate with guards regarding shift confirmations, availability, and schedule changes
- Answer incoming office and dispatch calls
- Monitor ongoing shifts and ensure guards arrive at sites on time
- Coordinate with supervisors and management regarding operational issues
- Assist with hiring and recruitment of security guards
- Contact applicants, conduct initial screening, and schedule interviews
- Maintain guard availability and employee records
- Assist with onboarding new guards and collecting required documents
- Respond professionally to client and employee inquiries
- Help maintain proper communication between guards, supervisors, clients, and management
- Support general office administration and daily security operations
Requirements
- Strong communication and organizational skills
- Comfortable speaking on the phone and communicating with employees
- Ability to multitask and work under pressure
- Good computer skills and ability to learn scheduling/software systems
- Strong attention to detail
- Reliable, punctual, and professional
- Ability to handle confidential employee and company information
- Previous experience in scheduling, dispatch, security operations, customer service, recruitment, or administration is an asset
- Knowledge of the security industry is an asset but not required
Ideal Candidate
We are especially interested in candidates who are:
- Looking for a permanent, long-term opportunity
- Students with a stable school schedule and long-term availability
- Comfortable handling calls and communicating with a large security team
- Able to make quick decisions when shift coverage issues arise
- Responsible and capable of working independently
- Interested in gaining experience in operations, scheduling, dispatch, recruitment, and office administration
What You Will Learn
This position provides hands-on experience in:
- Security operations
- Workforce scheduling
- Dispatch coordination
- Recruitment and hiring
- Employee management
- Client communication
- Administrative operations
Please apply only if you are looking for a reliable, long-term position and can commit to the required work schedule.
When applying, please include your availability, current school schedule (if applicable), and whether you are available for a long-term permanent position.
Job Type: Full-time
Pay: $2,500.00-$3,500.00 per month
Benefits:
- Dental care
- Extended health care
- On-site parking
Flexible language requirement:
Experience:
- dispatching: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
