Staff Incentives
- Use of Hotel Amenities
- Health Benefits after 6 months of employment
- Friends and Family rates at the hotel
FRONT DESK AGENT DUTIES AND RESPONSIBILITIES:
Must have 1 year of Hotel Front Desk experience
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Process guest check-outs.
- Performing cashier related functions like posting charges to guest accounts.
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Uses proper telephone etiquette.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures,
- Maintains the cleanliness and neatness of the front desk area.
Benefits:
- Extended health care
- Dental care
- Life insurance
Please note we cannot sponsor you if you require a work permit visa.
Job Types: Full-time, Permanent
Pay: From $17.50 per hour
Application question(s):
- Please confirm what your availability will look like for part time work
Experience:
- Front desk: 1 year (required)
Work Location: In person
