Samsic is HIRING – Operations Coordinator
We are looking for an Operations Coordinator to support our United team at the Toronto Pearson station. The successful candidate will be an energetic, positive, professional, and self-motivated individual providing exceptional operational support.
About Samsic Assistance Canada Inc.
Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada Inc. operates in all five of Canada’s major airports: Toronto Pearson, Montréal-Trudeau, Vancouver International, Calgary International, and Edmonton International. The company’s Canadian headquarters are located in Montréal, Québec. At Toronto Pearson, we are committed to delivering safe, reliable, and high‑quality ground handling services that support the success of our airline partners and the smooth flow of Canada’s largest airport.
Joining Samsic means becoming part of a dynamic, people‑focused organization where operational excellence, innovation, and teamwork drive everything we do.
"Our organization is strong, and our greatest pride is to have the support of the men and women who contribute to our collective success day after day. Together, we will continue to grow and ensure our sustainability, now and into the future.” ~ Groupe Samsic: Leader des services aux entreprises en Europe et dans le monde
Samsic Assistance Canada offers competitive salary packages, an incredible work environment, and career advancement opportunities.
This position will be based at the address below:
6301 Silver Dart Dr, Mississauga, ON L5P 1B2 | Toronto Pearson International Airport
For more information about our company, visit our websites at:
www.samsic.aero or www.samsic.com
Roles and Responsibilities:
- Management and validation of daily planning
- Assignment and management of work shifts in the time and attendance system
- Management of shifts and overtime
- Communication of schedule changes to employees
- Daily communication with the various departments of the company
- Responsible for the daily management of equipment rental
- Writing daily reports
- DSR Manager
- Communicate daily with the GSE department
- Communicate daily with supervisors from different departments
- Creation of work schedules for various departments (D -1 day)
- Respects weekly budgeted hours
- Makes necessary changes to schedules weekly
- Organizes and coordinates flight schedules (D - 3 days to D -1 day)
- Responsible for managing and updating various systems
- Any other related tasks
Qualifications:
- Previous airline operations experience required.
- Demonstrated ability to lead by example by creating a positive learning and work environment.
- Must have a valid RAIC, AVOP and a provincial Driver’s license.
- You should have a flexible work schedule and be able to work evenings, weekends, and holidays.
- Demonstrated reliability and punctuality.
- Strong organizational and multi-tasking skills are a must.
- Effective verbal and written communication skills are necessary.
- Attentive to detail and able to follow procedures while maintaining operational flexibility.
- Strong knowledge of safety, operational, and customer service standards.
- Analytical mindset with attention to procedural detail and compliance.
- Proficiency in the Office suite (Excel, Word and PowerPoint).
- Eligible to work in Canada.
- Must be able to obtain and maintain any applicable transportation security clearance.
- Must successfully complete mandatory trainings.
Conditions of Employment
Candidates must be eligible to work in Canada at the time any offer of employment is made, and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Employment Equity
Samsic Assistance Canada is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. The Company encourages applications from all qualified candidates, including women, members of visible minorities, and others who may contribute to diversification.
Accessibility
Samsic Assistance Canada aims to enhance diversity among its employees. We are committed to ensuring our recruitment processes are accessible and offer accommodations as needed for applicants. If you anticipate requiring accommodations during the interview process, please reach out to [email protected]
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Experience:
- supervisory: 1 year (preferred)
Licence/Certification:
- AVOP (D/A) (preferred)
- Class G Licence (required)
- RAIC (Purple Pass) (required)
Work Location: In person
