Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations at the front desk. This role requires strong administrative skills, attention to detail, familiarity with dental office procedures, and the ability to manage multiple responsibilities efficiently. Experience with Abeldent is highly preferred.
Duties
- Greet patients warmly and check them in efficiently upon arrival
- Schedule, confirm, and reschedule patient appointments using Abeldent dental management software
- Manage multi-line phone systems to answer inquiries, route calls, and provide information
- Collect patient information and verify insurance details accurately
- Billing and payment processing, including handling payments and insurance claims
- Coordinate with clinical staff to ensure smooth patient flow throughout the day
- Preauthorization of dental procedures and dental claims
- Manage secondary insurances and outstanding accounts
Requirements
- Prior experience as a dental receptionist is highly desirable
- Knowledge of dental terminology
- Excellent communication skills, both verbal and written, with a friendly demeanor
- Ability to manage multi-line phone systems efficiently in a fast-paced environment
- Strong organizational skills with attention to detail
- Prior experience working with insurance providers and billing processes is a plus
- Ability to speak Tagalog is preferred
Pay: $22.00-$30.00 per hour
Benefits:
Language:
Work Location: In person
