Inside Sales & Sales Administrator
Blake Medical | Brantford, Ontario
Full-Time | Monday–Friday | 9:00 AM–5:00 PM | On-Site
Salary: $50,000–$55,000 per year, depending on experience.
We’re Looking for the Right Personality
Blake Medical is looking for an energetic, outgoing and highly organized Inside Sales & Sales Administrator to join our team in Brantford.
For this position, personality matters. A lot.
We have a positive, social and outgoing team, and we’re looking for someone who genuinely enjoys talking to people, building relationships and bringing great energy to the workplace.
You should be confident picking up the phone, comfortable starting conversations with customers, and naturally able to make people feel welcome and valued. At the same time, you need to be organized enough to stay on top of customer follow-ups, orders, demos and sales opportunities.
If you're someone who loves people, thrives in a busy environment and isn't afraid to pick up the phone and start a conversation, you may be exactly who we're looking for.
What You’ll Be Doing
This role combines inside sales, customer relationship management and sales administration. Your responsibilities will include:
- Proactively contacting existing customers to maintain and strengthen relationships
- Identifying opportunities to upsell and cross-sell Blake Medical products
- Contacting customers regarding new products, promotions, sales programs and opportunities
- Following up with customers after quotes, demos and product inquiries
- Tracking current customer orders and providing updates when required
- Coordinating and tracking product demos from initial request through follow-up and return
- Ensuring demo opportunities don't fall through the cracks and following up with customers to help convert demos into sales
- Maintaining accurate customer information, activities and follow-ups within HubSpot
- Working comfortably within accounting software to access customer, order and sales information
- Supporting our outside sales representatives with customer follow-up and administrative needs
- Helping identify customers who haven't ordered recently and proactively reconnecting with them
- Keeping customer communication organized, timely and professional
- Providing general sales and administrative support to help keep our sales team running smoothly
Who We’re Looking For
The ideal candidate is:
- Outgoing, friendly and genuinely sociable
- Confident and comfortable speaking with customers on the phone
- Fluent in written and spoken English with excellent communication skills
- Positive, enthusiastic and able to bring great energy to the team
- Comfortable developing relationships with customers
- Sales-minded without being overly aggressive or "pushy"
- Organized and capable of managing multiple follow-ups and priorities
- Self-motivated and willing to take initiative rather than waiting to be told what to do next
- Comfortable working with HubSpot CRM
- Comfortable working with Accounting Software
- Confident using email, Microsoft Office and other common business software
- Able to work collaboratively with a busy, social and fast-moving team
Previous inside sales, customer service or sales administration experience would be an asset.
The Personality Fit
Skills can be taught. Personality is much harder to teach.
Blake Medical has built a team of people who work hard, support one another and actually enjoy working together. We're looking for someone who will add to that environment.
We want someone who is comfortable laughing with coworkers, chatting with customers, jumping into conversations and becoming part of the team — while still knowing when it's time to get things done.
If you're naturally outgoing, enjoy meeting and talking to new people, and tend to be the person who brings positive energy into a room, we'd love to meet you.
Position Details
Position: Inside Sales & Sales Administrator
Location: Blake Medical – Brantford, Ontario
Position Type: Full-Time, Salaried, On-Site
Schedule: Monday to Friday
Hours: 9:00 AM–5:00 PM
Salary: $50,000–$55,000 per year, depending on experience
About Blake Medical
Blake Medical is a Canadian manufacturer specializing in innovative medical products, including our Geo-Matrix™ seating and positioning products. Our team works closely with healthcare professionals, medical equipment providers and partners across Canada and internationally.
We're proud of what we manufacture, but we're equally proud of the team behind it.
If you're looking for a workplace where personality is encouraged, relationships matter and no two days are exactly the same, we'd love to hear from you.
Think you'd fit the Blake Medical vibe? Apply and tell us a little about yourself — not just where you've worked.
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Dental care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
