Responsibilities:
· Assisting the Wine Shop & Marketing Manager with the daily operations of the Wine shop
· Responsible for the supervision and leadership of the experience makers
· Organize, set up and execute tours and tastings
· Open the Wine Shop and ensure staff is aware of the daily appointments and flow for the day
· Encourage experience makers to meet sales targets and encourage incentive programs
· Ensure staff are informed, up to date and carry a strong knowledge on our wines and tastings
· Ensure that staff provide remarkable guest experiences
· Build brand loyalty by recognizing repeat guests and creating reasons to come back on a regular basis
· Assist with inventory counts
· Assist with off site events and tastings as required.
· Assist with on site events.
· Schedules
· Assist in maintaining the highest standards for Wine Shop appearance, guest services and staff commitments.
· Close the wineshop, fill out the daily report and manage cash counts.
· Duties as assigned by the Wine Shop and Marketing Manager
Position Requirements:
· 3 years experience in Hospitality
· 3 years in the wine industry and strong wine knowledge
· Strong leadership and training skills
· Strong aptitude with Microsoft programs (Word & Excel)
· Previous experience with a point-of-sale system
· Valid ‘Serving it Right’ certificate
· WSET, ISG and formal wine training as asset
· Required to use stairs, repetitive lifting up to 50 lbs wine boxes and stand for extended periods of time
· Must have flexible a schedule including working weekends and holidays to maintain the efficient operation of the wine shop
Compensation:
Competitive, based on experience.
Gratuities, which are prorated to hours worked on the floor.
Generous staff discount on all wine, merchandise, and in 19Bistro.
Job Types: Full-time, Fixed term contract
Pay: From $27.00 per hour
Benefits:
- On-site parking
- Store discount
Flexible language requirement:
Ability to commute/relocate:
- Peachland, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Retail management: 1 year (preferred)
Licence/Certification:
- WSET level 2 or similar accreditation (preferred)
Work Location: In person
