Job Opportunity: BARISTA – ON DECK CAFÉ AND BAR
Toronto Marriott City Centre
Who We Are:
Join our team at the world's only hotel located in a major league sports venue, the Rogers Centre! We value people first, excellence, integrity, and diversity.
What We Offer:
- Competitive pay & benefits
- Global hotel & F&B discounts
- Career growth & world-class training
- Inclusive, supportive work culture
What You’ll Do:
- To provide food and beverage service to all guests according to Marriott standards
- Greets and connects with customers providing excellent service to our guests in an efficient, friendly and professional manner
- Identifies customer needs and recommends appropriate products to enhance service quality, achieve sales objectives, and ensure every customer is acknowledged and appreciated
- Assists customers in the selection and purchase of specialty coffee beverages, whole bean and merchandise sales
- Maintains cleanliness and organization of the lobby, patio, customer seating areas, dishes, and equipment to ensure a consistently clean and welcoming environment
- Prepares a variety of customer beverage orders per Cafe specifications and standards
- Processes payment from guests while complying with company policy and procedures – i.e., U.S Cash handling
- Adheres to local liquor, health, safety and fire laws
- Follows store policies and procedures for operational flow/ deployment at each station
- Executes daily tasks in accordance with duty rosters and established cleaning standards, while contributing effectively as a collaborative member of the cafe team
- Follow standards for merchandising, stocking, rotating and storing all products
- Perform equipment maintenance in accordance with preventative maintenance checklist
- Follow CAD, USD cash policies, register functions and accounting policies
- Follow all Marriott policies and procedures as outlined in hotel associate handbook
- Successfully completes Initial Store Training for Baristas, achieving a passing score while demonstrating all required performance standards
- Handles guest concerns, compliments and suggestions in a professional manner, using LEARN processes and principles
- Follows all company and job-specific safety policies, and reports any accident and/or hazard immediately
- Other duties as assigned
What You Bring:
- Minimum High School Diploma or equivalency
- Smart Serve Certification required
- Previous experience in a coffee or similar environment an asset
- Energetic, motivated, team player.
- Knowledge of Micros preferred.
- Must be available to work various shifts (morning, day, evening, weekends, holidays)
- Exceptional customer service skills
- Available for morning, evening, weekend & holiday shifts (min 3 shifts/week)
Apply now and be part of something great!
The Toronto Marriott City Centre Hotel is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin,
gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the
selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.
Job Types: Part-time, Permanent
Pay: $17.60-$22.32 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Life insurance
- Store discount
- Vision care
Experience:
- Barista: 1 year (required)
Work Location: In person
