Company Overview
At CARE Institute, we are dedicated to providing hands-on therapy with integrity and accountability to ensure the best possible patient outcomes. As a therapist-owned clinic founded in 2008, we embrace a team-based approach to maximize recovery and deliver exceptional care.
Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our clinic. This vital role involves managing front desk operations, providing excellent customer service, and supporting administrative functions to ensure smooth daily operations. If you thrive in a dynamic environment and enjoy helping others, this is the perfect opportunity to join our team!
Responsibilities
- Greet patients and visitors warmly, creating a positive first impression of the clinic
- Manage multi-line phone systems, answer inquiries, and direct calls efficiently
- Schedule appointments using office management software and confirm upcoming visits
- Handle data entry tasks accurately, including patient information and billing details
- Maintain organized filing systems for patient records, insurance documents, and administrative files
- Support clerical duties such as proofreading documents, managing correspondence, and preparing reports
- Assist with basic bookkeeping using QuickBooks or similar accounting tools as needed
Skills
- Proven experience in office settings with strong organizational skills
- Excellent customer service skills with professional phone etiquette
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong computer skills with the ability to learn new software quickly
- Experience with data entry, filing, and clerical tasks in a medical or dental office preferred
- Knowledge of multi-line phone systems and front desk procedures
- Attention to detail for proofreading and maintaining accurate records
- Previous medical office or dental receptionist experience is a plus
- Ability to multitask efficiently in a fast-paced environment
Join our team and help us create a welcoming atmosphere where patients feel cared for from the moment they walk through our doors!
Pay: $18.00-$20.00 per hour
Expected hours: No less than 8.0 per week
Work Location: In person
