We are looking for a reliable, organized, and motivated Dispatch Coordinator to join our growing transportation team. The ideal candidate will have strong communication skills, attention to detail, and the ability to coordinate drivers, loads, customers, and internal operations in a fast-paced trucking environment.
As a Dispatch Coordinator, you will play an important role in ensuring our fleet operates safely, efficiently, and on schedule while providing excellent service to our customers and drivers.
Key Responsibilities
- Coordinate daily dispatch operations for company drivers and owner-operators.
- Assign and schedule loads based on driver availability, equipment type, location, and hours of service.
- Communicate professionally with drivers, shippers, receivers, customers, brokers, and internal departments.
- Monitor driver and shipment progress and provide timely updates when required.
- Coordinate pickups, deliveries, appointments, and schedule changes.
- Track shipments and ensure loads are delivered safely and on time.
- Handle delays, breakdowns, missed appointments, and other operational issues efficiently.
- Maintain accurate records of trips, loads, delivery information, and driver activities.
- Follow up on PODs, paperwork, detention/wait-time documentation, and other required documents.
- Communicate any changes or operational concerns to the appropriate team members.
- Work closely with the safety and operations departments to ensure compliance with company policies and transportation regulations.
- Maintain strong working relationships with drivers and customers.
- Identify potential scheduling or operational issues and take proactive steps to resolve them.
- Perform other dispatch and administrative duties as required.
Qualifications & Skills
- Previous experience in trucking dispatch, transportation, logistics, or fleet operations is an asset.
- Strong knowledge of North American trucking operations is preferred.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Comfortable communicating with drivers and customers by phone, email, and messaging platforms.
- Proficiency with computers, Microsoft Office, and transportation/logistics software.
- Ability to remain calm and professional when dealing with time-sensitive operational issues.
- Strong attention to detail and accuracy.
- Willingness to work flexible hours when operational requirements demand it.
- Ability to work independently as well as part of a team.
What We Offer
- Competitive salary based on experience.
- Full-time, stable employment with a growing transportation company.
- Professional and supportive work environment.
- Opportunity for career growth and advancement.
- Hands-on experience in North American transportation and logistics operations.
- Opportunity to work with a professional fleet and experienced transportation team.
The Ideal Candidate
We are looking for someone who is responsible, proactive, dependable, and solution-oriented. The right candidate understands that successful dispatching requires more than simply assigning loads—it requires strong communication, planning, follow-up, and the ability to make sound decisions under pressure.
If you are organized, enjoy working in a fast-paced environment, and have a passion for transportation and logistics, we would like to hear from you.
Apply today to become part of our growing team!
Pay: $33,000.00-$40,000.00 per year
Benefits:
- Casual dress
- On-site parking
Ability to commute/relocate:
- Selkirk, MB: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
