Cleanfiniti is a residential cleaning company, with a relatively small team of 11 cleaning technicians and one field manager. We pride ourselves in delivering top quality and reliable cleaning services, holding an average 5-star Google review rating. We are looking for an experienced operations manager to help take our growing company to the next level. You’ll work directly with the owner to improve systems, develop our team, and create an exceptional experience for both client and employees.
We’re looking for someone who:
-Thrives in fast-paced environments and remains calm under pressure
-Takes initiative to solve problems without waiting to be asked
-Is highly organized with exceptional time management skills
-Has strong decision-making and critical thinking abilities.
-Continuously looks for ways to improve systems and processes
-Leads with integrity, accountability, and reliability
-Communicates clearly and professionally with clients and team members
-Enjoys coaching, mentoring, and developing people
-Values teamwork and contributes to a positive, supportive culture
-Is comfortable working both remotely and in the field
-Has a growth mindset and enjoys helping a business continually improve
As our Operations Manager, you’ll be responsible for:
-Daily administration, including data entry, invoicing, and timesheet approval
-Scheduling technicians for maximum efficiency
-Hiring, onboarding, and supporting new team members
-Supporting growth through sales, including in-home assessments, over-the-phone estimates, closing new clients, and following up with leads.
-Reviewing, creating, and improving standard operating procedures
-Processing payroll and maintaining accurate employee records
-Monitoring KPIs and using data to drive continuous improvement
-Supporting field manager with inventory, coaching the team, quality assurance, and responding to client inquiries or concerns
-Working closely with the owner, field manager and trainers to achieve company goals
The ideal candidate will have:
-Proven history of improving systems, processes, and team performance
-3+ years of operations or management experience, preferably in residential cleaning or another home service industry.
-Strong financial literacy, and comfortable working with budgets and business metrics.
-Experience using Google Workspace, Microsoft Office, CRM software, Trello, and AI tools.
-A valid drivers license and the ability to travel throughout the Calgary area
What we offer:
-Competitive pay, plus performance-based bonuses tied to KPIs
-Clear growth path. Compensation will be reviewed after 6 months, based on performance and company growth
-Discounted cleaning services for your own home
-A flexible work environment combining remote and field work.
-Dental and Extended Health benefits
-The opportunity to play a key role in the growth of an established local business
-A supportive team that values collaboration, continuous improvement, and work-life balance
Pay: From $31.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount
- Vision care
- Work from home
Work Location: Hybrid remote in Calgary, AB
