Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills
About You:
- Minimum 3 years of Administrator experience
- Experience with Abeldent Dental Software
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted.
Pay: $26.00-$28.00 per hour
Expected hours: 28.0 – 34.0 per week
Work Location: In person
