People Management Skills - leads by example and demonstrates the importance of treating every team member and guest with respect.
-Trains, orientates and monitors new team members
-provides ongoing and specific direction to team members
Hospitality Management Skills - leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with team members
-responds to guest in a friendly manner while maintaining an appropriate sense of urgency
-responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
Operational Management - Displays knowledge of and works in compliance with application legislation
-Complies with and enforces all Tim Hortons operating standards
-Loves to keep their environment clean
-Ensures all product and packaging is properly merchandised and stocked
-responsible for shift cash procedures
-supervises team members to ensure primary and secondary duties are completed
-completes all shift documents (ie walk thrus, logs, waste, etc)
Health and Safety - Works in compliance with the occupational Health and Safety legislation
-knows, understands and follows safe work practices and procedures
-ensure health and safety standards are followed during your shift
Experience as a supervisor in the food service industry an asset.
Job Types: Full-time, Part-time
Work Location: In person
