Job Summary
We are an expanding educational company and are currently seeking after an experienced Operations Coordinator who will be responsible for supporting the efficient operation of the organization through compliance of administrative systems, human resources processes, financial administration, KPI tracking, and continuous improvement initiatives.
This role serves as a key support to leadership by ensuring accountability, maintaining operational standards, monitoring financial processes, and identifying opportunities for cost savings and efficiencies.
Key Responsibilities
Operations & Accountability
- Monitor adherence to company SOPs, policies, and operational procedures.
- Track departmental KPIs
- Follow up on deadlines, action items, and operational commitments.
- Maintain and update organizational processes and documentation.
- Identify and recommend process improvements and efficiency opportunities.
- Support sales and marketing team and implementation of initiatives.
- Provide excellent customer support
- Ensure compliance of accounting & financial processes
Human Relations
- Support staff performance review processes and KPI tracking.
- Assist with policy implementation and compliance.
Requirements:
- Minimum of Bachelor's Degree in Business Administration, Accounting or related degrees
- 5+ years of successful experience in business operations, administration, HR, finance, or a related field.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines.
- High attention to detail and commitment to confidentiality.
- Proficiency with Microsoft Office
- Professional and accountable in ensuring commitments are completed.
- Financially minded with entrepreneurial mindset
- Proactive and solutions-focused team worker.
- Excellent communicator with strong interpersonal skills.
- Ability to speak in Mandarin a plus
- Must be able to work during after school hours (evenings and weekends)
Pay: $3,500.00-$4,500.00 per month
Benefits:
- Dental care
- Extended health care
Application question(s):
- Are you able to work on the weekends and weeknights.
Education:
- Bachelor's Degree (preferred)
Work Location: In person
