Front Desk Agent/Night Auditor
Victoria Inn Brandon
Who we are looking for:
Victoria Inn Brandon is searching for a Part-Time/Full-Time Front Desk AgentNight Auditor. After completion of training, this position will require the candidate to work alone full time in the evening. The ability to deal with the unexpected in a professional and courteous manner is vital. Time management, organizational skills and the ability to prioritize are crucial as job tasks are time sensitive. Front Desk and computer experience are preferred.
What you will learn:
In addition to customer service-related aspects of working the Front Desk, successful candidates will be trained in-depth on the Skytouch Hotel System as well as other general computer trouble shooting techniques. Training on the phone systems, including Signature World Wide’s steps to successful reservations will also be provided.
Position Summary:
Under the guidance of the Guest Services Manager, you will be required to provide guest services such as checking guests in and out of the hotel, making, cancelling or altering reservations, answering phones and will be able to answer all guest questions or concerns. Night Audit duties also include sorting and adding transaction slips, balancing Front Desk, printing and filing daily reports and running automated processes to close out and change selling date for the hotel.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Accommodations available upon request.
Job Types: Permanent, Part-time, Full-time
Pay: From $18.70 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Brandon, MB R7B 2R4: reliably commute or plan to relocate before starting work (required)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
