Lexus of Oakville is seeking a customer-focused, confident, and motivated individual to join our award-winning team as a Concierge!
About us:
As a Platinum-certified dealer and 12-time Consumers Choice Award winner for Best Lexus Dealership in the GTA, we take pride in delivering exceptional customer experiences. If you have a passion for helping people, strong communication skills, and a drive to succeed, we want to hear from you!
Job Duties:
- Greet and welcome visitors to the dealership in a warm and professional manner.
- Answer and direct incoming phone calls to the appropriate departments or staff members.
- Collect and receipt payments and deposits
- Maintain a clean and organized Concierge area, ensuring a positive first impression for visitors.
- Maintain a stocked, neat and tidy barista and lounge
- Handle incoming and outgoing mail, packages, and deliveries.
- Inventory control & reports
- Perform general administrative tasks, such as filing, data entry, and managing office supplies.
- Assist with clerical support for various departments as needed.
- Maintain confidentiality of customer and dealership information.
- Provide exceptional customer service and address any customer concerns or issues promptly and professionally.
- Assist with special projects and events as assigned by the Operations Manager
- Successful Candidates Possess:
Excellent communication skills- -both written and verbal
- Professional and friendly phone presence
- Previous experience in a receptionist or customer service role, preferably in an automotive or retail setting
- Proficient in using office equipment, such as multi-line phone systems, computers, and printers.
- Strong organizational and time management skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Professional appearance and demeanor.
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other relevant computer applications.
Why Work for Lexus of Oakville:
- Full-time, stable employment with supportive management team
- Collaborative and team-oriented atmosphere.
- Community involvement activities.
- Exciting company events.
- Retirement savings plan after one year of employment
- Our values and missions.
If you're ready to be part of a dynamic team that values customer satisfaction and professional growth, apply today!
We appreciate all applications; however, only those selected for an interview will be contacted. All resumes will be handled confidentially.
