Job Summary
We are seeking a detail-oriented and organized Administrative Assistant/Accounts Receivable Administrator to join our team. This role is vital in managing financial transactions, maintaining accurate records, and providing exceptional customer service. The ideal candidate will have experience with accounting software, strong data entry skills, and a solid understanding of accounts receivable and payable processes. This position offers an excellent opportunity to contribute to our financial operations while developing your expertise in accounting and bookkeeping within a dynamic environment. This role works closely with the Clinical Director/Owner and Office Manager to maintain smooth clinic operations.
Front Desk & Patient Service Duties:
- Greet patients and visitors in a professional, friendly, and welcoming manner.
- Manage patient check-in and check-out procedures.
- Schedule, reschedule, and confirm appointments.
- Answer incoming phone calls, emails, and inquiries promptly, as and when required
- Oversee patient records and ensure accurate data entry.
- Handle patient concerns and direct them to the appropriate team member when necessary.
- Process payments and issue receipts.
- Monitor patient satisfaction and identify opportunities for service improvement
- Oversee Motor Vehicle Accident Patients flow and data
Accounts Receivable Duties:
- Utilize accounting software such as Microsoft Excel(Proficient), QuickBooks Optional to record and maintain financial data
- Perform data entry with high accuracy for invoices, payments, and financial reports
- Handle accounts payable tasks, ensuring timely processing of vendor payments
- Conduct account analysis to identify discrepancies or irregularities and resolve issues efficiently
- Reconcile accounts regularly to ensure accuracy of financial records
- Communicate with clients regarding outstanding balances via phone or email with professional etiquette
- Assist with bookkeeping duties and maintain organized financial documentation
- Support the finance team with analysis and reporting as needed
- Provide excellent customer service by addressing inquiries related to billing and payments
Experience
- Proven experience in Microsoft Excel and Quick books (Optional)
- Strong background in bookkeeping, accounts receivable, and accounts payable processes
- Familiarity with account reconciliation and account analysis techniques
- Experience in data entry and maintaining detailed financial records accurately
- Excellent negotiation skills for collections and client communication
- Strong analytical skills to interpret financial data and identify discrepancies
- Effective phone etiquette and customer service skills are essential
- Prior experience in financial services or related fields is preferred but not required
This role is ideal for candidates who are meticulous, proactive, and eager to grow their accounting expertise within a professional setting.
Pay: $39,495.82-$66,400.77 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Language training provided
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
