At Swisslog Healthcare, Field Service Technicians are critical to our customer care and support initiatives. Our Field Service techs are on the front-line, interfacing with our customers on a daily basis, keeping their systems up and running, ensuring optimal system performance, and improving patient safety, which in turn allows doctors and nurses to focus on critical patient care in hospitals across North America. Field Service Technicians perform all Customer Support duties and responsibilities relating to Swisslog products, including preventive maintenance, corrective maintenance, warranty service, emergency service, on-call service, start-up of current systems, operator maintenance and user training, and promotion of company products and services as required. This individual will be based in Toronto, Ontario , and will regularly travel to several customer sites throughout the GTA to support our Pharmacy Automation (medication management) solutions.