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Part-Time Operations Success Support Assistant

Conestoga College
Kitchener, ON

Détails du poste

Temporaire | Temps partiel
Il y a 12 jours

Compétences

Transactions de vente au détail
Communication avec la clientèle
Emballage
Étiquetage
Service à la clientèle
Orientation axée sur le service à la clientèle
Stockage
Soutien à la clientèle
Expérience en commerce de détail
Systèmes de point de vente
Préparation et emballage des commandes
Préparation de commandes
Compétences en communication
Interaction avec les clients

Description complète du poste

Requisition #: 26-0175

Location: Kitchener

Starting Rate: $18.82

Payband Range: $18.82 - $22.52

Hours/Week: 24

Posting Date: Tuesday, August 18, 2026

Closing Date: Monday, August 24, 2026 at 11:59 PM EST

Vacancy Type: Support Staff - Part-time Temporary

Description

Position Summary

Temporary Part-Time Support Staff positions (August 31, 2026 – September 11, 2026)

Ancillary Services is seeking Part-Time Operations Success Support Assistants to assist with student start-up activities for the Fall 2026 term. This role involves providing front-line customer service and supporting the distribution of student materials, including ONECards.

Operations Success Support Assistants will be scheduled for up to 24 hours, Monday to Friday for varying shifts between 8:30am and 5:00pm. Positions are available at multiple campuses, including Kitchener, Waterloo, Cambridge, Guelph, Milton and Brantford.

Responsibilities

Provide courteous and professional front-line support to students
Distribute student resources and verify information for resource requests
Process transactions using point-of-sale and related software systems
Direct students to appropriate services and locations
Assist with order fulfillment, including picking, processing, packing and shipping
Assist with organizing, stocking and labelling inventory
Facilitate queue management to ensure efficient service delivery
Summarize and escalate complex cases to management for resolution
Perform other duties as assigned

Qualifications

Completion of a one-year post-secondary certificate is required
Minimum of six months of relevant front-line work experience is required
Experience in a fast-paced retail or customer service environment is an asset
Strong communication skills and a customer-facing approach
Ability to quickly learn and adapt to new technologies

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Conestoga College is a leader in polytechnic education. Our career-focused education, training, and applied research programs prepare students for success, support industry, and workforce needs and promote economic prosperity throughout our region and across Ontario.

We thank all applicants but only those selected for an interview will be contacted. Conestoga College is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process. If you require accommodation, please contact Human Resources via the Contact page.

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