Bring People Together Through Creative Experiences
At 4Cats, we create experiences people remember.
Every day, we host team building events, birthday parties, family celebrations, workshops, camps, and creative gatherings that bring people together.
We're looking for an Events & Community Manager to lead the day-to-day operation of the studio while creating exceptional guest experiences and helping grow a thriving creative community.
This is a leadership role that combines event coordination, hospitality, guest experience, team leadership, local marketing, community engagement, and studio operations.
If you love planning and running events, creating memorable experiences, building community, and making people feel welcome, we'd love to hear from you.
What You'll Do
- Oversee the day-to-day operation of the studio
- Coordinate workshops, camps, birthday parties, team building events, and community programs
- Ensure every guest has an exceptional experience from arrival to departure
- Build relationships with guests, members, schools, businesses, and community groups
- Help grow registrations, memberships, parties, and team building events
- Develop and execute local marketing, local social media, and community outreach initiatives
- Ensure the studio is organized, welcoming, and event-ready at all times
- Maintain high standards of cleanliness, presentation, and hospitality
- Plan ahead to ensure upcoming events run smoothly
- Step in to support classes, workshops, or events when required
You Are Someone Who...
- Loves bringing people together
- Naturally makes others feel welcome
- Enjoys planning and coordinating events
- Is highly organized and dependable
- Notices details and takes pride in presentation
- Thinks ahead and solves problems before they happen
- Is positive, professional, and approachable
- Enjoys leading and developing a team
- Takes ownership and follows through
- Loves creating memorable experiences
- Is comfortable working in a fast-paced environment
- Appreciates systems, processes, and high standards
You Might Have Experience In
- Event planning
- Wedding coordination
- Hospitality
- Venue management
- Guest services
- Recreation programming
- Community programming
- Customer experience
- Retail leadership
- Team leadership
- Tourism and attractions
Art experience is helpful but not required. We provide extensive training in our programs, systems, and guest experience standards.
Important To Know
- Full-time position (35–40 hours per week)
- Weekend availability is required
- This is an active, hands-on leadership role
- You'll spend your day coordinating events, supporting guests, leading staff, and ensuring the studio runs smoothly
- Studio presentation, organization, and cleanliness are a major part of the role
- We are a highly systems-driven company with established standards and processes
What Success Looks Like
Successful Events & Community Managers:
- Create experiences people talk about and recommend to friends
- Build strong relationships with guests and members
- Lead a positive, engaged, and high-performing team
- Grow registrations, memberships, parties, camps, and team building events
- Ensure every event runs smoothly and professionally
- Maintain exceptional standards throughout the studio
- Anticipate challenges and solve problems before they impact guests
- Help create a thriving creative community people want to be part of
What We Offer
- Competitive compensation based on experience
- Benefits
- Paid training and professional development
- 40% staff discount on retail items after 4 weeks of employment
- Opportunity to travel to Salt Spring Island for training (all expenses and training time covered)
- The opportunity to lead a unique business that brings people together through creativity, celebration, and community
Pay: From $22.00 per hour
Benefits:
- Dental care
- Extended health care
- Store discount
Experience:
- Event planning: 1 year (required)
- Customer service: 3 years (required)
Language:
Work Location: In person
