Responsibilities:
- Assess and estimate the cost of repairs for damaged vehicles in the body shop
- Collaborate with customers and insurance adjusters to provide accurate estimates and explain repair processes
- Coordinate with technicians and parts department to ensure timely completion of repairs
- Maintain accurate records of estimates, repairs, and customer interactions
- Provide exceptional customer service by addressing inquiries, concerns, and complaints promptly and professionally
- Upsell additional services or repairs as appropriate
Qualifications:
- Strong mechanical knowledge and understanding of automotive repair processes
- Previous experience in a dealership or body shop environment preferred
- Excellent customer service skills with the ability to communicate effectively and build rapport with customers
- Proficient in cash handling and financial transactions
- Sales experience is a plus
- Detail-oriented with strong organizational skills to manage multiple estimates and repairs simultaneously
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
If you are a motivated individual with a passion for automotive repair and providing exceptional customer service, we encourage you to apply for the position of Body Shop Estimator. We offer competitive pay and benefits package. Join our team today!
Job Types: Full-time, Permanent
Pay: $55,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
Experience:
- Body Shop: 1 year (required)
Work Location: In person
