Insurely Customer Care & Retention – The Best Freaking Job (Without the Pressure)
We are a company on the verge of the biggest breakthrough in insurance—and we want YOU to be part of it.
Insurely is nationally recognized as a disruptor, making people’s lives easier (and honestly… a lot more enjoyable)—through insurance.
Who Are We Looking For?
We’re looking for sharp, detail-oriented, genuinely good humans who love helping people.
This isn’t about high-pressure sales.
This is about being the calm, confident expert on the other end of the line when someone needs clarity, guidance, or just a smooth experience.
If you take pride in doing things right, making people feel taken care of, and owning your work—this is your lane.
What This Role Entails:
- Supporting customers with renewals, payments, and policy updates
- Providing clear, confident answers without the “salesy” pressure
- Taking ownership of client files and making sure nothing slips through the cracks
- Spotting opportunities to improve the customer experience (you’ll see things others miss)
- Working independently while being backed by a strong, supportive team
- Turning what could be a frustrating insurance moment into a “wow, that was easy” experience
Our Ideal Candidate:
- Is detail-obsessed (in a good way) and takes pride in getting it right
- Communicates clearly, calmly, and confidently
- Enjoys helping people without needing to “sell” them
- Is organized, accountable, and follows through every time
- Likes autonomy and doesn’t need someone looking over their shoulder
- Thrives in a positive, team-first environment
- Wants to grow into a long-term career, not just punch a clock
The Perks of Insurely:
- In-office friendships: Yes… still a thing
- Mental Health Focus: A culture that actually supports your life, not just your output
- Coffee on the Boss: Daily fuel, handled
- No Micromanaging: You own your role—we trust you to run with it
- Flexible Dress Code: Come as you are
- Zen Energy: Yoga instructors on the team = good vibes built in
- Top Technology: You’ll have the tools to do your job properly (no dinosaur systems here)
- A Role You Can Be Proud Of: You’re the reason customers stay—and love us
If you want a role where you can do great work, help people every day, and be part of something that’s genuinely building momentum…
We want to hear from you.
To apply if this is you:
1)Send us your resume on indeed.
2) Please cut and paste this URL into your browser: https://go.cultureindex.com/p/nZ8t4Hp6zUo
Set aside 7 minutes to answer our 2 questions.
And if this isn't your area of expertise, please feel free to share because this is a unicorn of an opportunity!
We can't wait to welcome you to our team!
Job Type: Full-time
Pay: $20.00-$30.00 per hour
Benefits:
- Flexible schedule
- Wellness program
Application question(s):
- • Have you completed the questionnaire in the job description? Only those that do will be considered due to our high standards.
- Do you currently have an insurance license? (If not, we can train )
Work Location: In person
