Our philosophy is “to be great you need to have great people”.Accordingly, we are always searching for “great people”. If you thrive in a dynamic, entrepreneurial workplace we would be very interested in hearing from you.
Hotel General Manager
CORPORATE CULTURE
This is an opportunity to lead a 200 room hotel in the Northern BC market with strong year-round demand drivers. The role is well suited to a hospitality leader who enjoys being close to the operation, developing people, building community connections, and driving performance in a property with both leisure and group business potential.
- Provide strategic and operational leadership across all hotel departments
- Oversee day-to-day hotel operations, ensuring service standards, property presentation, and guest satisfaction are consistently achieved
- Lead, coach, and develop department leaders and team members to create an engaged, accountable, and high-performing team
- Drive financial performance through effective budgeting, forecasting, cost control, labour management, and revenue optimization
- Work closely with Sales and Revenue Management to grow occupancy, RevPAR, market share, group business, and local account opportunities
- Ensure all departments operate in compliance with brand standards, company policies, health and safety requirements, and operational controls
- Maintain a strong presence throughout the hotel, supporting both guests and employees
- Build relationships within the PG business, tourism, and community network
- Identify opportunities to improve systems, service delivery, team performance, and overall profitability
- Support capital planning, property maintenance, and ongoing improvement of the guest and employee experience
REQUIREMENTS
- Minimum 5 years’ experience in a senior hotel leadership role, ideally within a full-service property
- Strong operational knowledge across Rooms, Food & Beverage, Sales, Revenue, Accounting, Human Resources, and Maintenance
- Proven ability to deliver financial results while maintaining high guest service standards
- Experience managing budgets, forecasts, labour costs, departmental expenses, and performance reporting
- Hands-on, visible leadership style with the ability to build trust and accountability across teams
- Strong communication, problem-solving, decision-making, and organizational skills
- Comfortable working in a fast-paced, seasonal, tourism-driven market
- Diploma or degree in Hospitality Management, Business, or a related field is preferred
Thank you for your interest in our company, we hope you apply today!
