Our client is a professional regulatory organization with a public-protection mandate. The organization regulates registered practitioners, supports professional standards, works with volunteers and committees, and serves registrants, applicants, stakeholders, and the public.
Reporting to the CEO, the Director, Stakeholder Engagement provides leadership for stakeholder engagement, communications, outreach, volunteer coordination, and related organizational initiatives. The role supervises a Communications Specialist and an Operations & Special Projects Coordinator, ensuring priorities are clear, work is well coordinated, and deliverables are completed to a high standard.
This is a strong opportunity for a seasoned, steady people leader who enjoys building relationships, supporting staff, representing an organization professionally, and contributing to a small regulatory organization during a period of continued growth and change.
What You’ll Do
In this role, you will:
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Lead, coach, and support a small team responsible for communications, outreach, operational coordination, volunteer management, and stakeholder support.
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Provide clear direction, set priorities, support follow-through, and foster a positive, collaborative, and accountable team environment.
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Support Council and committee policies and processes through coordination of meetings, briefing materials, documentation, and follow-up.
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Oversee volunteer engagement and coordination, including committee chair liaison, volunteer communications, onboarding, orientation, and related compliance processes.
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Lead stakeholder engagement and outreach activities with registrants, volunteers, government, academic partners, the public, and other external stakeholders.
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Represent the organization professionally in external meetings, outreach activities, industry events, and stakeholder conversations.
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Oversee the coordination and delivery of continuing professional development (CPD) opportunities, professional practice guidelines, and registrant education about their professional obligations and responsibilities under the Professional Geoscientists Act, in collaboration with internal colleagues.
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Oversee organizational communications and editorial planning, including newsletters, website content, stakeholder messaging, regulatory awareness, CPD promotion, and related materials.
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Coordinate surveys and feedback initiatives to inform continuous improvement of programs, policies, services, and stakeholder experience.
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Plan and oversee the implementation of an evaluation framework for programs and initiatives.
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Monitor stakeholder feedback and emerging issues in geoscience practice and regulation, escalating matters as appropriate.
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Oversee continuous improvement to streamline operations
What You Bring
A university degree in public relations, communications, public administration, regulatory affairs, or a related field.- 5+ years experience supervising or coordinating the work of others.
- Experience in stakeholder engagement, communications, outreach, governance support, public affairs, or a related area.
- Experience working in a regulatory, association, public sector, not-for-profit, or professional services environment.
- Familiarity with volunteers, committees, Council or Board structures, and external stakeholder relationships.
- Strong written and verbal communication skills, including experience preparing presentations, stakeholder communications, briefing materials, or organizational updates.
- Ability to establish productive relationships with key stakeholders and with staff in support of organizational goals.
- Sound judgment, professionalism, discretion, and the ability to manage sensitive matters appropriately.
- A thoughtful, organized, and practical working style, with strong follow-through and comfort using information, feedback, and data to guide decisions.
Preference may be given to candidates with experience in a self-regulatory organization, professional standards environment, stakeholder consultation, volunteer coordination, or committee-based governance setting.
The successful candidate will bring, or be prepared to develop, an understanding of geoscience practice and the organization’s public-protection mandate.
This role will suit someone who is curious, well-prepared, organized, and comfortable working in a structured environment where clarity, follow-through, and sound judgment are valued.
Work Arrangement
This is a full-time hybrid role based in downtown Toronto. The successful candidate will work in office two days per week, with flexibility to attend meetings, events, or stakeholder activities as required.
We recognize that strong candidates may bring different combinations of experience and qualifications. If this opportunity interests you and your background aligns with most of what we are seeking, we encourage you to apply.
PGO values the diverse backgrounds and experiences of its staff and is committed to fostering an inclusive, respectful, and accessible environment. We believe that diverse perspectives strengthen our organization and support our public-protection mandate.
PGO is committed to an inclusive and accessible recruitment process. Accommodation is available upon request for candidates taking part in all aspects of the selection process.
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