POSITION SUMMARY
The Support Worker maintains a culture of compassion and care in a clean, safe, secure, drug- and alcohol-free environment for program participants, drop-in guests and visitors. This position is based at Anawim House, our men's residential recovery home and community drop-in program.
The Support Worker works closely and directly with residents and drop-in guests as they move from homelessness, poverty and addiction toward lives of greater stability, health, connection and freedom from addictive lifestyles.
This position requires a male Support Worker. Being male is a bona fide occupational requirement (BFOR) of this position due to the nature of certain essential duties within our men's residential recovery home. These duties involve direct support to male residents in private and personal settings, including access to residents' living and bedroom areas, room and wellness checks, and privacy-sensitive procedures such as urinalysis testing. Maintaining the privacy, dignity, safety and therapeutic needs of the men living in the home is an essential requirement of this position.
The Support Worker reports to the Program Manager.
How To Apply:
Email resume and cover letter to [email protected]
Applications submitted without a cover letter will not be reviewed.
Only shortlisted candidates will be contacted.
DUTIES AND RESPONSIBILITIES
· Foster a safe, therapeutic, and welcoming environment for service delivery.
· Support live-in participants with household responsibilities while they work toward personal stability.
· Assist with intake through assessment, screening, and participant reviews.
· Engage in ongoing professional development and training.
· Monitor and support program participants and drop-in guests, offering practical, emotional, and moral support to encourage self-determination.
· Provide referrals, assist with navigating services and systems, and support employment searches.
· Help plan and supervise daily drop-in meals, stepping in to cook when required.
· Accurately document daily activities, maintain logs, case plans, and required reports.
· Liaise with external agencies and service providers.
· Coordinate participant care relating to security and wellness (e.g., room checks).
· Conduct urinalysis testing when required.
· Perform security checks of property and grounds per policy.
· Handle program fees or donations, ensuring proper receipting and compliance with policy.
· Maintain professional communication via phone and email with internal and external partners.
· Assist participants in maintaining cleanliness of the home and perform general cleaning (e.g., sweeping, mopping, vacuuming).
QUALIFICATIONS & EXPERIENCE:
Required:
· Kindness.
· Experience working with people impacted by homelessness, poverty, addiction, mental health challenges, or other barriers is preferred. Post-secondary education or training in social services, mental health and substance use, community support, or a related field is considered an asset but is not required. A combination of relevant education, training, and practical work experience will be considered.
· Knowledge of current social issues related to homelessness, mental illness and addiction.
· Knowledge of community resources.
· Strong interpersonal and communication skills.
· Ability to work in a multidisciplinary team.
· Ability to organize, coordinate and prioritize own work.
· Ability to use a collaborative approach to problem solving.
· Strong computer skills.
· Physical ability to perform the duties of the position.
· Required to complete the Ministry of Public Safety and Solicitor General Criminal Record Check prior to commencement of employment.
Preferred:
· Post secondary education related to Mental Health and Substance Use and/or education in a related field along with 2 years’ experience working with the homeless and/or in the area of addictions and mental health is required.
· Valid Class 5 driver’s license.
· Valid CPR and first aid training including use of Naloxone.
· Valid Food Safe certificate.
Job Type: Part-time
Pay: From $25.08 per hour
Work Location: In person
