Armstrong Fine Art Services (a division of Armstrong Moving Ltd.) is a professional relocation company that has provided top-tier services to an extensive range of clients on a global scale since 1963.
Armstrong Fine Art Services offers a complete suite of professional transportation, storage and logistics support services to prestigious museums, art galleries and private collectors around the world.
Due to continued growth, we seek a Fine Art Operations Specialist to join our team of dedicated and long-serving employees from our Mississauga, ON office.
Fine Art Operations Specialist
What we Offer:
- Competitive wages
- Solid group benefits plan, including dental and vision care
- Comprehensive training program and ongoing development through Armstrong College
- Exciting and challenging work for a successful and proud Canadian employer
- An awesome team of dedicated individuals
Position Summary:
The Fine Art Operations Specialist is responsible for coordinating the safe, compliant and efficient transportation of fine art, cultural property and museum collections across local, domestic, cross-border and international destinations. Acting as the operational link between dispatch, warehouse teams, transportation crews and fine art coordinators, this role ensures every shipment is meticulously planned, documented, monitored and executed according to museum standards and industry best practices.
Unlike traditional freight logistics, this position requires an understanding of artwork handling and the unique expectations of museums, galleries, artists, collectors and cultural institutions.
Main Responsibilities:
- Understand and execute museum-standard collections care and object handling practices.
- Coordinate specialized packing, crating, storage, installation and courier requirements.
- Plan domestic, cross-border and international transportation of fine art, artifacts, museum collections, exhibitions and cultural property.
- Coordinate transportation schedules with fine art coordinators and transportation crews.
- Serve as the operational and primary customer contact for assigned projects from booking through final delivery, providing shipment updates and proactive communication throughout each project.
- Prepare complete job packages for transportation crews, ensuring all required documentation is accurate and complete.
- Verify shipment details, client information, special handling instructions, insurance requirements and scope of work prior to dispatch.
- Conduct pre-shipment confirmation calls to verify schedules, site access, special handling requirements and project readiness.
- Provide timely shipment updates, revised ETAs and notification of operational changes; supporting problem-solving as required while maintaining the safety and security of artworks.
- Ensure full project documentation is properly completed and filed in our database system.
- Other related duties as required.
Required Experience and Skills:
- Degree or diploma in Museum Studies, Fine Arts, Art History, Collections Management, Cultural Heritage, Logistics, Supply Chain or a related discipline is preferred.
- Experience coordinating fine art, museum, gallery, auction house or cultural property transportation highly desirable.
- Experience with artwork registration, collections management, exhibitions or museum operations is highly desirable.
- Experience with domestic and international logistics preferred; ideally in dispatch, transportation coordination or operations.
- Experience preparing customs documentation and coordinating cross-border shipments is considered an asset.
- Strong computer skills, including experience using database systems and Microsoft Word, Excel and Outlook.
- Strong command of English, written and spoken is required; additional languages may be an asset.
- Due to client commitments and the nature of this work, this role may require after-hours support calls/emails when necessary.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
We are committed to all forms of diversity and welcome applications from all backgrounds. Selected candidates with disabilities who require special needs in the selection process will be accommodated to the best of our ability.
No Agencies Please
Job Type: Full-time
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Are you willing and able to attend work in our Mississauga, Ontario office on a daily basis?
- Please tell us about your interest, education, and/or experiences with the Arts.
Experience:
- administrative coordinator: 2 years (preferred)
- high touch customer service: 2 years (preferred)
- logistics or trucking industry: 1 year (preferred)
Work Location: In person
