Help Support National Clinical Practice Evaluations Across Canada
At the NDAEB, we contribute to the health and public safety of Canadians through excellence in the examination and evaluation of dental assistants. Our mission is to assure that dental assistants have met the national standards in knowledge and skills required by Canadian regulatory authorities.
The NDAEB believes that we grow stronger together, and we are committed to strengthening our organization by welcoming, representing, and engaging the rich diversity of Canada.
As part of our continued growth and commitment to assessment excellence, NDAEB is creating a new Clinical Practice Evaluation (CPE) Registration Lead position to join our team in Ottawa.
This newly established role is ideal for an organized, detail-oriented professional who enjoys coordinating complex processes, supporting candidates, and contributing to the successful delivery of national assessments. You will play a key role in administering registration activities for Clinical Practice Evaluations (CPEs) across Canada while ensuring accuracy, confidentiality, and exceptional service throughout the candidate journey.
Help Build Something New
This is a newly created position that reflects NDAEB's continued growth and investment in operational excellence. As the first person in this role, you will have the opportunity to help shape processes, strengthen registration services, and contribute to the future delivery of Clinical Practice Evaluations across Canada.
Why Join NDAEB?
- Contribute to national standards in dental assisting assessment and certification.
- Be part of a respected, mission-driven organization that supports public protection.
- Help shape a newly created role with opportunities for growth and leadership.
- Work alongside a collaborative, supportive, and purpose-driven team.
- Participate in meaningful work that impacts candidates across Canada.
- Benefit from a comprehensive group benefits program.
- Access professional development and learning opportunities.
What You'll Do
Clinical Practice Evaluation Registration & Administration
- Coordinate Clinical Practice Evaluation (CPE) registrations in collaboration with national site partners and internal assessment teams.
- Review and process applications, withdrawals, accommodations, and candidate documentation.
- Maintain accurate candidate records, registration information, and supporting documentation.
- Coordinate registration confirmations, admission letters, receipts, results letters, and certificate correspondence.
- Respond to candidate inquiries with professionalism, accuracy, and empathy.
- Support candidate appeals and special registration circumstances through established processes.
- Participate in certificate preparation, release, and distribution activities.
- Support examination operations and participate in the weekend on-call rotation as required.
Reporting & Operational Coordination
- Prepare evaluation statistics, operational reports, quarterly updates, and annual reporting.
- Track candidate outcomes, and evaluation and reevaluation activity.
- Review evaluation reports, invoices, and operational information to identify trends and opportunities for improvement.
- Support leadership with accurate reporting and operational insights.
- Ensure approved communications and reports are distributed accurately and confidentially.
Documentation & Quality Assurance
- Maintain forms, manuals, templates, and evaluation resources.
- Support document review, translation coordination, and version control processes.
- Ensure documentation remains accurate, current, and aligned with operational requirements.
- Support updates to candidate handbooks, application forms, website content, and related evaluation resources.
- Maintain secure storage and confidentiality of evaluation materials and records.
Financial & Systems Support
- Review and reconcile candidate payments, invoices, reimbursements, and evaluation-related expenses.
- Support budget-related activities and financial tracking.
- Reconcile Stripe payment transactions and financial records.
- Assist with evaluation system administration and issue escalation.
- Coordinate with internal and external partners to support efficient evaluation operations.
Training & Team Support
- Provide guidance and training to new and existing staff.
- Support travel and expense systems, including Concur and Corporate Traveller/MELON.
- Contribute to procedure development, documentation, and continuous improvement initiatives.
- Support operational readiness and cross-functional team collaboration.
What We're Looking For
Required Qualifications
- Postsecondary education in Office Administration, Health Sciences, Regulatory Affairs, Business Administration, or a related field.
- Minimum three years of experience in administrative coordination, program administration, examination/evaluation delivery, registration, or operational support.
- Strong organizational and time-management skills.
- Exceptional attention to detail and accuracy.
- Experience managing confidential information with professionalism and discretion.
- Strong proficiency with Microsoft Office and database systems.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
Assets
- Experience working within a regulatory, certification, examination, healthcare, or education environment.
- Education in dental assisting or related healthcare experience.
- Experience with registration systems, databases, or candidate management platforms.
- Experience with financial reconciliation and reporting processes.
- Bilingual proficiency in English and French.
The Ideal Candidate
You are someone who:
- Thrives on organization and process excellence.
- Enjoys coordinating multiple moving parts and competing priorities.
- Takes pride in accuracy and attention to detail.
- Communicates professionally and respectfully.
- Works effectively both independently and as part of a team.
- Anticipates challenges and proactively seeks solutions.
- Values accountability, confidentiality, and service excellence.
- Enjoys contributing to continuous improvement and operational effectiveness.
Workplace
Work is primarily conducted onsite at the NDAEB office in Ottawa, with flexibility required based on operational requirements. This role may require occasional evening or weekend work, participation in an on-call rotation, and periodic travel.
The salary range for this position is $60,000 to $70,000 annually, commensurate with qualifications, experience, and demonstrated competencies.
Be Part of Something Meaningful
At NDAEB, every process contributes to maintaining national standards and supporting public confidence in dental assisting assessment. As the Clinical Practice Evaluation Registration Lead, your work will help ensure candidates receive fair, accurate, and professional service while supporting the integrity and excellence of Clinical Practice Evaluations across Canada.
If you are looking for an opportunity to make a meaningful impact while helping build a new role within a growing organization, we encourage you to apply.
How to Apply
Qualified candidates are invited to submit a cover letter and résumé outlining their experience in dental assisting, assessment, and leadership to [email protected]
Please submit your cover letter and resume by 11:59 PM on Friday, July 3, 2026
NDAEB is committed to fairness, equity, and excellence in assessment and welcomes applications from all qualified candidates.
Pay: $60,000.00-$70,000.00 per year
Work Location: In person
