Position Available: FOH / BOH Team
Location: Hankki Acadia (Calgary)
Schedule: Weekdays & Weekends, 30–44 hours per week (Overtime compensated if applicable)
Pay:
FOH (Front of House): Starting at $16.25/hr
BOH (Back of House): Starting at $17.00/hr
Minimum 10 training shifts are paid
Role Overview
At Hankki, we believe in “More Than a Meal.”
We are looking for positive, responsible, and energetic FOH & BOH team members who can bring warm service and teamwork to our store.
Preferred Qualifications
Prior hands-on experience in food service (fast food, food court, or quick service restaurants) is an asset
Friendly, positive, and energetic personality
Ability to work in a fast-paced environment with strong teamwork
Willingness to learn and adapt to Hankki’s style:
(Help Each Other, Act With Heart, Nurture The Team, Keep The Promise, Kindness Matters, Include Everyone)
Problem-solving mindset and accountability
English communication skills required
Key Responsibilities
Oversee opening & closing procedures (POS check, inventory check, hygiene check, cleaning)
Supervise staff during operating hours to ensure smooth service
FOH – Guide and assist team in preparing bowls, corndogs, bingsu, and other menu items + Support food preparation
Support team members and train new staff on service & hygiene standards
Handle customer concerns professionally (escalate to Manager if necessary)
Check inventory and prepare requests for the Manager (final approval by Manager)
Provide daily reports to the Manager (sales summary, issues, improvement points)
BOH – Support food preparation, cooking, and hygiene standards in the kitchen
Support team members and train new staff on service & hygiene standards
Handle customer concerns professionally (escalate to Manager if necessary)
Check inventory and prepare requests for the Manager (final approval by Manager)
Provide daily reports to the Manager (sales summary, issues, improvement points)
Benefits
Free staff meal & drink
Additional tips on top of wage
Stat Holiday Pay included
Group insurance (eligible team members)
Pay: $16.25-$17.00 per hour
Benefits:
- Company events
- On-site parking
- Paid time off
- Store discount
Work Location: In person
