Job Summary
MindKey Health is seeking a reliable and responsive Technology Support Contractor to provide ongoing technical assistance across our clinic network. This is a flexible, part-time contract position requiring approximately 5 - 10 hours per week on average. Compensation is negotiable based on experience.
Role Overview
The Tech support Contractor will support day-to-day technology operations across multiple clinic locations, ensuring systems run smoothly, securely, and efficency.
Key Responsibilities
- Provide support and administration for Google Workspace (user accounts, permissions, troubleshooting, shared drives, security settings).
- Manage and maintain clinic computer networks, including routers, printers, Wi-Fi configuration and basic cybersecurity monitoring.
- Support and maintain clinic devices, including laptops, desktops, and iPads (setup, configuration, updates, troubleshooting).
- Assist with onboarding and offboarding staff from a technology standpoint (account creation, device setup, access permissions).
- Provide responsive troubleshooting support for staff (remote and occasional on-site as needed).
- Assist with website updates and maintenance, (content updates, basic troubleshooting, coordinating with web developers if required).
- Ensure routine software updates, backups, and device security compliance.
- Make recommendations to improve operational efficiency and technology security
Ideal Qualifications
- Experience supporting small-to-mid sized organizations with cloud-based systems.
- Proficiency with Google Workspace administration.
- Familiarity with Apple devices (iPads, Mac systems) and Windows environments.
- Working knowledge of network setup and troubleshooting.
- Experience with website content management systems (e.g., WordPress or similar).
- Strong communication skills and ability to work independently.
- Understanding of privacy and data security standards in healthcare settings is an asset.
Engagement Structure
- Independent contractor role.
- Approximately 5 - 10 hours per week on average (variable based on need).
- Flexible scheduling, with availability for urgent troubleshooting when required.
- Compensation negotiable based on experience and scope.
Pay: $35.00-$45.00 per hour
Benefits:
- Casual dress
- Flexible schedule
Work Location: Hybrid remote in Victoria, BC
