Responsibilities:
-Manage daily schedule and material ordering
- Provide exceptional customer service to clients in a professional and courteous manner
- Answer incoming calls and respond to customer inquiries promptly and efficiently
- Assist customers with product information, pricing, and order placement
- Enter customer data accurately into the system
- Resolve customer complaints or issues in a timely and satisfactory manner
- Collaborate with team members to ensure customer satisfaction
- Utilize phone etiquette skills to effectively communicate with customers
Experience:
- Previous experience in a customer service role is preferred
- Strong communication skills in English, both verbal and written
- Basic computer skills
- Ability to analyze customer needs and provide appropriate solutions
- Sales experience is an asset
We offer competitive compensation and benefits packages for our employees. Join our team of dedicated professionals who are committed to delivering excellent customer service.
Job Type: Full-time
Pay: $19.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
