Position: Host, Bar Oso
Reports to: Restaurant Director
Status: Full-time and Part-time
“Oso” meaning “bear” in Spanish, an homage to Whistler’s wildlife – is open daily and offers a profusion of Spanish-influenced small plates, tapas, and house-made charcuterie. The long, convivial bar is the ultimate place to meet for hand-crafted cocktails and inspired wines.
JOB SUMMARY:
Our Hosts have a genuine passion for hospitality and are an integral part of our restaurant; being an ambassador to our standards and culture. By consistently providing a warm welcome and great service, the Host provides a first and last impression to our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)
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Greet and seat guests
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Monitor a waiting list
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Manage a floor chart with available tables
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Communicate with guests who are waiting
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Answer the phone and fill to-go orders
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Anticipates customers needs, providing direct assistance where possible
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Support service staff where needed
REQUIRED EXPERIENCE AND QUALIFICATIONS:
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Previous experience working in a guest facing role
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Excellent communication skills
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Positive and enthusiastic attitude
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Professional presentation
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Excellent interpersonal and customer service skills
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Well organized with the ability to plan ahead and deal with high volume
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Proactive self-starter who thrives in a fast pace environment
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Work well within a team environment
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Ability to be on your feet for long periods of time
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Flexibility to work evenings, weekends, and holidays
This position will remain open until filled.
