We are looking for a seasoned Program Manager to bring structure, discipline, and execution rigor to Jetson's Supply Chain & Warehousing Programs function. You will be the tactical engine that translates strategic roadmap into daily execution — and this is not a role for someone building from scratch in isolation. The foundation is being laid alongside you. It's a role for someone who thrives in the engine room: executing with precision, keeping cross-functional gears turning, and bringing operational discipline to a fast-moving, high-growth environment.
You will own the connective tissue across Jetson's most critical cross-functional work — NPI, RCCA, OKR management, service and warranty operations, and strategic initiatives that don't fit neatly inside a single function. This is a high-ownership role with significant visibility across the supply chain org and into senior leadership.
- Drive cross-functional initiatives from charter to close — defining scope, aligning stakeholders, running structured meetings, managing timelines, and holding teams accountable without direct authority.
- New Product Introduction (NPI) - Own Supply Chain components of NPI in conjunction with product management. From engineering handoff through supply chain readiness and field launch, coordinating across procurement, warehouse ops, and field teams.
- Root Cause & Corrective Action - Build and administer Jetson's RCCA program — tracking open issues across functions, driving accountability to closure, and reporting trends and systemic risks to leadership
- Own OKR coordination for the Supply Chain & Warehousing org — facilitating quarterly goal-setting, tracking progress, and connecting team objectives to company priorities
- Run structured cadence meetings across procurement, logistics, warehouse ops, and field teams
- Produce executive-ready dashboards that aggregate status from multiple project owners
- 5+ years of program or project management experience in supply chain, operations, or a hardware/product environment
- Strong cross-functional influencer — you drive accountability and alignment without direct authority
- Experience managing NPI processes with physical goods and vendor/contractor management in a program context
- Familiarity with RCCA or continuous improvement frameworks (Six Sigma certification not required)
- High comfort with ambiguity; you do not need perfect information to move forward
- Experience with modern tools, including AI, to manage programs more efficiently
- PMP or equivalent a plus — we care more about what you've built than what's on your wall
Job Type: Full-time, permanent
Pay: $105,000 - $130,000 per annum
Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson
Extended Health Care
Disability Insurance
Education Support
Parental Leave Top Up
Equity
Work Location: In person - North Vancouver, BC
