About us:
Entripy is Canada’s leader for custom printed apparel, uniforms and promotional items. With screen printing, digital printing and embroidery all done in-house, Entripy delivers custom branded solutions for companies and organizations across Canada looking to “put their logo on it”. Proudly Canadian, Entripy’s use of proprietary technology allows the company to offer one of the fastest turnaround times, on demand production and an effortless fulfillment process unmatched within the industry. Entripy is a certified member of the Canadian Aboriginal and Minority Supplier Council (CAMSC).
We are headquartered in a vertically integrated 40,000 plus square foot state-of-the-art facility in Oakville, Ontario. Our technology-focused and vertically-integrated operations allow us to provide clients with superior speed, quality, convenience and pricing. We are Canada’s leader in custom branded apparel, but we are just scratching the surface of our potential.
Job Summary:
The Sales and Solutions Coordinator plays a critical role supporting the sales team and sits at the centre of the customer experience — managing orders from first inquiry through final approval and into production. This role involves coordinating sales processes, managing customer inquiries, preparing quotes, and developing tailored solutions to meet customer needs. It requires someone equally comfortable communicating with customers and navigating internal systems, with a sharp eye for detail and the ability to keep multiple orders moving simultaneously to ensure overall client satisfaction.
Salary Range: $55,000 - $65,000 per annum
Location: Oakville, Ontario. This position is an in-office position Monday - Friday.
Responsibilities:
- Manage the full order lifecycle: gather customer requirements, coordinate artwork and proofs, facilitate approval rounds, and enter confirmed orders into Microsoft Dynamics.
- Serve as the primary point of contact for customers throughout the order process — providing updates, answering questions, and resolving issues quickly.
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Request, review, and relay proofs between internal production/design teams and customers, ensuring accuracy before sign-off.
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Source products outside Entripy's standard catalogue to meet specific customer needs, including obtaining supplier pricing.
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Maintain accurate order records and status updates within the ERP system.
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Identify opportunities to improve order flow and communication processes.
Skills and Qualifications:
- Experience with Microsoft Dynamics ERP or similar order management systems.
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2+ years of experience in order processing, sales coordination, or a related role.
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Strong attention to detail and accuracy in data entry
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Excellent communication and problem-solving skills.
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Ability to multitask and prioritize tasks in a fast-paced environment.
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Proficiency in Microsoft Office Suite.
Benefits:
- Medical/Dental benefits after successful completion of probation period
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Employee Discounts (so you can rock your personalized attire)
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Casual dress (leave your business gear at home)
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Fun social events (we work hard and play hard)
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Fitness benefits (we will help you get your fit on)
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Fantastic location (Mississauga/Oakville border)
Entripy Custom Clothing is proud to be an equal opportunity workplace and in accordance with the Accessibility for Ontarians with Disabilities Act 2005, will provide accommodation throughout the recruitment, selection and assessment process. In accordance with Ontario's Employment Standards Act, 2000, Entripy Custom Clothing discloses that artificial intelligence (AI) tools may be used to screen, assess, or select applicants who apply to this publicly advertised position. Final hiring decisions are made by our human recruiters and hiring managers, who review applications with appropriate oversight. If you have questions about our use of AI in recruitment, please contact [email protected].
