Inclusion without Exception
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.
It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.
Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.
Role Description:
Understand and document current business processes and requirements.
Translate requirements into user stories in an agile environment using Jira and Confluence.
Develop comprehensive user test cases, execute them, and document the results.
Participate in the design, development, and implementation of a given system.
Collaborate with the development team and stakeholders to ensure system meets business needs and expectations.
Oversee the Quality Assurance function to ensure the new system performs as expected and adhe res to quality standards.
Use MS Office and draw.io to create reports and visual representations of system processes.
Apply supply chain Transportation knowledge Performing other duties as assigned, in addition to the ones listed above.
Requirements:
years of Business Systems Analysis experience as a Senior Business Systems Analyst. Minimum 3 years of hands-on Quality Assurance experience. Proven experience as a Business Systems Analyst with a strong focus on QA.
Experience with Jira, Confluence, MS Office, and draw.io. Knowledge of supply chain replenishment processes. Exceptional written and oral communication skills, and strong interpersonal skills. Strong analytical, problem-solving, and decision-making skills.
Ability to work in a fast-paced, agile environment with a commitment to quality and attention to detail. Proven ability to multitask and manage multiple project deadlines. Retail background is an asset but not mandatory.
Must be a self-starter and able to ask relevant questions. Qualifications: Agile methodology certification is an asset. Certified Business Analysis Professional (CBAP) is an asset.
Required Skill Set:
years of experience in product management or as a senior business analyst transitioning into a product role, with strong exposure to order management and replenishment systems.
Proven experience in OMS implementations and retail or distribution-based replenishment operations.
Familiarity with agile methodologies and tools such as JIRA and Confluence.
Strong understanding of supply chain operations, inventory allocation, and order lifecycle management.
Excellent communication skills and the ability to influence and lead cross-functional teams.
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
