Overview
We are seeking a dynamic and results-driven Used Car Sales Consultant & Finance Manager to join our automotive dealership team. This role combines expert sales techniques with financial acumen to assist customers in purchasing quality used vehicles while providing exceptional customer service. The ideal candidate will possess strong communication skills, sales experience, and the ability to manage multiple client relationships effectively. This position offers an exciting opportunity for individuals passionate about automotive sales and finance management to grow within a reputable dealership environment.
Responsibilities
Responsibilities
- Engage and qualify walk-in, phone, online, and referral customers
- Present vehicles and features clearly and professionally
- Generate and follow up on leads daily (CRM, calls, texts, emails, social media)
- Do the credit applications and required documentation
- Upsell Warranty products and services
- Maintain strong product knowledge of inventory
- Deliver a smooth, professional experience to drive 5-star reviews, referrals, and repeat business
Qualifications
- Valid OMVIC License (required)
- Minimum 3 year automotive sales & FINANCE experience (required)
- Strong communication and customer-handling skills
- Organized, detail-oriented, and comfortable with CRM systems
- Proficient with phone, email, text, and social media lead generation
- Multilingual skills are an asset
- Valid driver’s license A Must
Lender Relations & Compliance:
- Submit credit applications to financial institutions and manage the approval process.
- Maintain strong working relationships with various lending partners.
- Ensure all transactions comply with provincial and federal laws, regulations, and dealership policies.
- Deal Finalization:
- Complete and process all necessary documentation accurately and efficiently to finalize vehicle sales.
- Work closely with the Sales Team to ensure a smooth transition from sales floor to the Business Office.
What We're Looking For: (Targeting High-Performing Salespeople)
- Proven Sales Excellence: A minimum of 2+ years as a high-performing Sales Consultant, ideally within the automotive industry. (We want the best of the best!)
- Expert Negotiator: Exceptional persuasive and negotiation skills with a track record of closing deals and achieving targets.
- Financial Acumen: A keen understanding of sales profitability and the ability to confidently discuss complex financial terms and products.
- Impeccable Ethics: Demonstrated commitment to honesty, transparency, and regulatory compliance.
- Communication & Presentation Skills: The ability to present financial options clearly, confidently, and with enthusiasm to diverse customers.
- Licensing: Must possess or be willing to immediately obtain the required OMVIC and/or F&I licensing/certifications (we will support the right candidate).
Proven experience in outside sales, retail sales, or dealership environments with a focus on used car sales.
- Strong negotiation skills with the ability to close high-value deals effectively.
- Experience in B2C sales and developing strategic partnerships within the automotive industry.
- Multilingual capabilities, especially bilingual proficiency in Spanish, to serve a diverse customer base.
- Ability to manage a sales pipeline efficiently from prospecting through closing.
- Expertise in high-end sales techniques and upselling strategies to maximize profitability.
- Demonstrated success in sales management or leadership roles within a dealership setting is preferred.
- Excellent customer service skills combined with strong communication abilities across various channels including phone and face-to-face interactions.
- Knowledge of marketing principles related to automotive retailing and effective organizational skills for managing multiple clients simultaneously.
- Strong math skills for calculating financing options and payment plans accurately. This role is ideal for motivated individuals who thrive in fast-paced environments and
- are committed to delivering outstanding service while achieving sales targets. Candidates should possess excellent organizational skills, be proactive in building relationships, and demonstrate a passion for the automotive industry.
Job Types: Full-time, Permanent
Pay: $40,000.00-$100,000.00 per year
Application question(s):
- How many years of car dealership experience in sales ?
- How many years of Financial services experience in dealership?
Work Location: In person
